Overview
Guest Experience Expert – Front Desk Agent Jobs in Dubai – UAE/Dubai at Marriott International, Inc & Ritz Carlton HotelCompany L.L.C.
Responsibilities:
Greetingguests upon arrival and making them feelwelcomed.
Administering check-ins andcheck-outs.
Providing front desk services toguests.
Assigning rooms and taking care ofadministrative duties.
Delivering mail andmessages.
Processing guestpayments.
Coordinating with bell service andstaff management.
Being a source of informationto guests on various matters such as transport and restaurantadvice.
Processing meal and beveragerequests.
Accommodating general and uniquerequests.
Diffusing conflict or tensesituations with guests.
Title: Guest Experience Expert – Front Desk Agent
Company: Marriott International, Inc & Ritz Carlton HotelCompany L.L.C.
Location: Dubai – UAE/Dubai
Category: Hospitality / Hotel / Catering, Administrative/Clerical