Overview

Guest Experience Expert – Front Desk Agent Jobs in Dubai – UAE/Dubai at Marriott International, Inc & Ritz Carlton HotelCompany L.L.C.

Responsibilities:

Greetingguests upon arrival and making them feelwelcomed.

Administering check-ins andcheck-outs.

Providing front desk services toguests.

Assigning rooms and taking care ofadministrative duties.

Delivering mail andmessages.

Processing guestpayments.

Coordinating with bell service andstaff management.

Being a source of informationto guests on various matters such as transport and restaurantadvice.

Processing meal and beveragerequests.

Accommodating general and uniquerequests.

Diffusing conflict or tensesituations with guests.

Title: Guest Experience Expert – Front Desk Agent

Company: Marriott International, Inc & Ritz Carlton HotelCompany L.L.C.

Location: Dubai – UAE/Dubai

Category: Hospitality / Hotel / Catering, Administrative/Clerical

 

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