Overview

Guest Experience Expert Jobs in Dubai – UAE/Dubai at Rotana

Position:  Guest Experience Expert Jobs United Arab Emirates | Rotana

Job Title:

Guest Experience

Expert   Job Type:  Full-time

Location:

(Insert location here)

Job Description:

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our

Guest Experience

Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the

Guest Experience

Expert makes transactions feel like part of the experience.

Responsibilities:

Provide excellent customer service to ensure

guest satisfaction

Assist guests with

diverse

needs and requests throughout their stay     Manage and process operational requests and transactions in a timely and efficient manner     Share local knowledge and recommendations to enhance

guest experience

Complete necessary reports and documentation accurately and promptly     Collaborate with colleagues and other departments to ensure

guest needs

are met and exceeded

Requirements:

High school diploma or equivalent     Prior experience in customer service or hospitality industry preferred     Excellent

communication

and interpersonal skills     Strong

problem-solving

and decision-making abilities

Ability to

work

flexible hours

and weekends     Computer literate       Benefits:

Competitive salaryFlexible schedulingHealth, dental, and vision insurance     Paid vacation and sick time401(k) planOpportunities forcareer growthand development     #J-18808-Ljbffr

Title: Guest Experience Expert

Company: Rotana

Location: Dubai – UAE/Dubai

Category: Hospitality / Hotel / Catering, Administrative/Clerical

 

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