Overview
Guest Relations Assistant ( Office based) Jobs in Galle, Southern Province, Sri Lanka at Villa Management Sri Lanka
Title: Guest Relations Assistant ( Office based)
Company: Villa Management Sri Lanka
Location: Galle, Southern Province, Sri Lanka
We’re Hiring: Guest relations Assistant- office Based (Full-Time)
📍 Location: Dewata, Galle
🏢 Work Type: Office-based
Villa Management Sri Lanka is looking for a reliable, detail-oriented Administrator to join our growing team. This is a full-time role suited to someone who is organized, proactive, and confident communicating with guests, villa owners, and partners.
Key Responsibilities
- Handling guest communications.
- Handling booking inquiries and following up on leads
- Managing concierge requests (transport, extras, special arrangements)
- Updating and maintaining booking calendars & availability
- Recording direct bookings
- Coordinating with villa staff and owners
- Handling property management & collaboration inquiries
- Responding to guest reviews
- General email and phone handling for the company
- Supporting monthly reports and administrative checks
Requirements
- Strong written and spoken English
- Excellent communication and organizational skills
- Comfortable using WhatsApp, email, spreadsheets, and booking platforms
- Ability to multitask and work independently
- Prior experience in hospitality, admin, or guest relations is an advantage
- Based in or able to commute to Dewata, Galle
📩 To apply:
Send your CV to [email protected] or +94 70 38 38 484..
