Overview
Health Information Administrator Jobs in Baltimore, MD at Sun Life Financial
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.
The opportunity:
The Health Information Administrator is responsible for the efficient, accurate, timely, consistent, complete collection of various media of health information from a variety of external sources. Â Health Information Administrator personnel must successfully orchestrate all administrative activities associated with the release of information process.
This role will require you to be on-site at the Baltimore office 2-3 days per week.
How you will contribute:
Develop and maintain strong, positive working relationships with assigned advisory team, assisting with priority records requests
Contact external facilities to coordinate the collection of member health information
Request select records earmarked as priority within 3-5 business days
Communicate difficulties in record collection with Health Advisor through email and phone conversations to ensure a complete patient health record
Consistently track, monitor, and document release of information processes used to obtain member health information
Review medical authorizations, and consent forms for accuracy and completeness, alerting health advisor whenever a specific form is required
Monitor the Integrity and protect the privacy of collected member health information
Receive, review, scan, and categorize collected member health information into appropriate specialty section in secure electronic health record
Upload CD imaging to Cloud storage
Effectively manage activities to ensure timely accurate closing of assigned release of information activities list
Complete daily productivity spreadsheets as assigned
Perform ongoing quality checks, auditing and reporting of results as assigned
Research and update provider and facility HIM contact information as required
Pay for medical records and track in database, providing receipts to accounting department at end of month
Download medical records from external databases and copy service portals, convert to correct file format and add to database
Process incoming mail and faxes
Serves as a liaison to Advisors and other medical support staff to facility complete, timely and accurate health information
Keeps updated on new laws that pertain to medical records
Maintains success rate of 85% of routine and 90% of priority requests closed before the due date
What you will bring with you:
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Title: Health Information Administrator
Company: Sun Life Financial
Location: Baltimore, MD
Category:
