Overview
Healthcare Administrator/Patient Care Coordinator Jobs in Remote at The Colorado Ear Nose & Throat Group
Full Job Description
About the Role
We are seeking an experienced remote patient care coordinator to support our busy Otolaryngology (ENT) clinic, based in Lakewood, Colorado. This remote position involves answering the phones in order to handle appointment scheduling, patient communication, EHR documentation, and general administrative support. Ideal candidates will have a background in healthcare (ENT or specialty preferred), be detail-oriented and organized, and have excellent communication skills.
This is an incredible opportunity for a seasoned healthcare professional who wants the comfort of working from home, or for someone with excellent communication skills such as a teacher who wants to transition into the healthcare field and work from home.
About The Colorado Ear Nose and Throat Group
Started in 1962, the Colorado Ear Nose Throat Group has provided compassionate care to our community for over 40 years. Our mission is to build upon this incredible history, while continuing to improve upon it every day. We hope to build an environment where our patients can get cutting edge and compassionate care and our employees are supported and valued.
Responsibilities
Manage inbound/outbound calls, faxes, and emails from patients
Schedule, reschedule, and confirm patient appointments
Input and update patient information in our EHR system
Manage referrals for new patients
Communicate with patients in a courteous, empathetic manner
Ensure compliance with HIPAA and clinic policies
Job Type: Full-time
Pay: $23.71 – $26.20 per hour
Expected hours: 40 per week
Schedule:
8 hour shift
Monday to Friday
No nights
Application Question(s):
Do you feel comfortable working in a remote environment and helping patients with their care?
Are you comfortable with technology, do you have your own phone and computer with high speed internet to perform this type of work?
Are you comfortable speaking with patients about medical issues? (we can train you to answer basic questions and when to reroute to the care team locally)
Work Location: Remote
Title: Healthcare Administrator/Patient Care Coordinator
Company: The Colorado Ear Nose & Throat Group
Location: Remote
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