Overview
Hire Desk Administrator Jobs in Dublin, County Dublin, Ireland at John Sisk & Son Ltd
Title: Hire Desk Administrator
Company: John Sisk & Son Ltd
Location: Dublin, County Dublin, Ireland
Overview
Reporting to the Hire Desk Supervisor, the newly created role of the Plant Hire Administrator provides a perfect gateway into Plant Hire with a career path full of opportunity for the successful candidate. The role will be responsible for handling customer inquiries, processing hire requests, coordinating equipment deliveries, maintaining maintenance reports, and providing administrative support to ensure smooth and efficient operations. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
Act as the first point of contact for customers via phone, email, and in-person inquiries.
Process hire requests, including generating quotations, contracts, and invoices. Coordinate equipment availability, delivery schedules, and returns.
Maintain accurate records of hires, customer interactions, and payments using internal systems.
Liaise with internal departments, including logistics and maintenance teams, to ensure seamless service delivery.
Handle customer queries, resolve issues efficiently, and escalate where necessary.
Assist with credit control by monitoring outstanding payments and following up as needed.
Maintain and update customer records and hire agreements.
Compile and manage maintenance reports to track equipment servicing, repairs, and compliance.
Ensure all administrative tasks related to plant maintenance are completed accurately and on time.
Support the wider administrative team with general office duties as required.
Experience
Ability to prioritise tasks and work effectively under pressure.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and hire management systems (preferred).
A proactive approach to problem-solving and customer service.
Ability to work independently as well as part of a team.
Qualifications
All training to be provided, however, any training in Plant Hire related activities will be an advantage
Additional Information
Competitive salary
26+ days annual leave
Company Vehicle or Car Allowance
Excellent Benefits Package
And much more!
Our people are at the heart of our success and our proposition to them is work with purpose, have time for life, build a career with no limits and surround yourself with great people.
Our Internal Recruitment Team fulfill all vacancies on a direct basis. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted and introductory fees will not apply
At Sisk we are committed to attracting and hiring diverse talent into our organisation. We know the confidence gap and imposter phenomenon can get in the way of meeting remarkable candidates. We also know that candidates from underrepresented backgrounds often don’t apply for roles if they don’t feel they meet all the criteria. Give your transferable skills the chance to tell the full story. It’s not all about your technical expertise. Don’t hold back, we’d love to hear from you.
