Overview
Home Health Office Manager Full Time Jobs in Franklin, TN at Aveanna Home Health & Hospice
About us
LoveThyBeast is a small business in the pet accessories space. We are professional, agile and our goal is to LoveThyBeast is a popular pet brand that focuses on people as well as their pets. All of our products are stylish and smart, and we take pride in their production. We design, create and manufacture our core products and curate the best in pet from other brands..
We are seeking a highly motivated and experienced Manager to join our team. The ideal individual for this position is a dynamic, forward-thinking leader with excellent communication skills, the ability to make quick decisions and strong analytical and organizational skills. The Boutique Manager will work closely with other executive staff to make sure that our boutique experiences continue to exceed our clients’ expectations.
Our main focus is customer service and love for our customers pets who have become our family.
Responsibilities will include:
Visual Merchandising
· Assist in the layout and display of merchandise in line with our visual standards
· Maintain a high level of cleanliness throughout the store at all times
· Use weekly reports to maintain detailed stock information for practical display use
· Be conversant in all product knowledge and communicate information to staff
· Be aware of all advertising to appropriately inform staff and promote products
· Support sales by implementing proper face-map control
Customer Service
· Promote total quality service at all stages of sale
· Deal promptly and efficiently with customer complaints and in accordance with LoveThyBeast policy
· Communicate customer views and reactions to owner, when applicable
· Ensure all areas are appropriately staffed at all times of the day and all customers’ needs are met
· Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery
Merchandising Stock and General Administration
· Help plan and run promotional sales
· Oversee stock supervisor in the maintenance and replenishment of stock, transferring and receiving stock and stockroom organization
· Complete and maintain ‘Leave Request’ forms for personnel
· Ensure staff breaks are rotated daily and adhered to
· Responsible for exercising control over all company assets and assisting in the inventory process
· Be fully aware of Company’s Key Performance Indicators (KPI’s) and key calendar dates
· Manage inventory by determining appropriate inventory levels; anticipating customer demand
· Prepares requested reports
· Ensure customer satisfaction by seasonal merchandising presentation
Sales
· Introduce and promote all categories of merchandise demonstrating consistently high standards in all areas of branch operations
· Track and communicate both store and company budgets, assuring that all staff maintain an appropriate awareness
· Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise
Team Management
· Work with the owner to ensure all staff receives appropriate and necessary training to perform their duties at a high standard.
· Assist owner in organizing staff schedules to achieve the most effective coverage, ensuring that overtime is minimized
Point of Sale
· Maintain superior knowledge of point of sale system
Staff Training
· Work with the owner to perfect the customers journey with focused customer service training and best seller information.
· Maintain awareness of security with all staff members. Seek to heighten awareness on shop floor
· Ensure incident reports are filled to record any unusual occurrence
· Train store staff by reviewing and revising orientation to products and sales training materials, delivering training sessions, reviewing staff job results and learning needs with store manager
Health & Safety
· Ensure company policy on Health and Safety is adhered to
· Maintain profits by ensuring a clean sales floor and store environment
Security
· Takes responsibility for security of the store as well as stock and cash and escalate any issues.
· Limit stock losses to the minimum working with commercial averages (maximum of 2% of sales).
General
· Flexibility to work varied hours including late shifts, weekends and holidays.
The perfect candidate will possess:
· Ability to manage and develop a positive and productive team
· Motivated to achieve and exceed goals
· Exceptional leadership skills with the ability to drive and motivate performance through effective training and coaching skills
QUALIFICATIONS
pet lovers with 1-3 year of retail experience required
Confident and comfortable – Outgoing and friendly, engaging customers to deliver an elevated experience
Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products
Experience with Shopify POS
Initiates completion of tasks or activities without necessary supervision
Weekends availability required
Previous sales experience is required, ideally focused on the pet market or local boutique. Available for immediate hire.
If interested, please respond to this posting with:
* resume and few words about yourself and why you would be good for this job
Candidates selected for interviews will be contacted. Thank you
Job Type: Full-time
Pay: $22.00 – $24.00 per hour
Benefits:
Employee discount
Paid time off
Shift:
8 hour shift
Work Location: In person
Title: Home Health Office Manager Full Time
Company: Aveanna Home Health & Hospice
Location: Franklin, TN
