Overview
Home Health Scheduling Coordinator/In-Office Jobs in Sarasota, Florida, USA at Right at Home Central Pinellas
Position: Home Health Scheduling Coordinator (In-Office)
The Staffing and Scheduling Coordinator is responsible for maintaining the client and caregiver relationships and ultimately helps provide a “best in homecare” experience for clients and caregivers. Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Performs various supervisory activities related to scheduling both caregivers to clients, timecard processing, and other responsibilities as needed.
Maintains a positive demeanor at all times and is able to effectively multitask in a high functioning office environment.
Essential Functions
Schedules the daily activities of caregivers, answers telephone, takes inquiries or messages in an upbeat, professional manner
Handles client and caregiver issues both inside outside of normal business hours
Communicates continually with associates and clients to evaluate service
Serves as a team player within an office environment
Maintains documentation of associate work record in Wellsky/Clear Care
Responds promptly and courteously to all clients’ calls
Serves as liaison between associates and Operations Manager
Maintains integrity in every interaction with caregivers and clients
Maintains professionalism in all interactions
Ability to multitask in a high functioning office environment
Ability to problem solve and make decisions in a fast-paced environment
Ability to relate to clients and care staff in a way that is sensitive to the unique needs of the individual
Non-essential Functions
Other general office and clerical functions
Other duties assigned by Operations Manager
Education / Skills / Abilities / Availability
High School graduate or equivalent
Basic office, computer skills, and organizational abilities. Excellent interpersonal relations abilities. Excellent telephone skills
Knowledge of common medical terminology
Able to work independently, demonstrating sound judgment
Read, write, speak, and understand English as needed for the job
Job Type:
Full-time
Salary:
based on experience
Experience:
Scheduling: 1 year minimum in healthcare scheduling
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Title: Home Health Scheduling Coordinator/In-Office
Company: Right at Home Central Pinellas
Location: Sarasota, Florida, USA
Category: Healthcare (Healthcare Administration, Medical Office), Administrative/Clerical (Healthcare Administration)
