Overview
Hotel Front Desk Agent Jobs in Wayne, NJ at COURTYARD BY MARROITT
About the Job
Commercial Pool Management is looking for a detail-oriented and organized Billing Coordinator to lead our client relationships include accounts receivable, bidding process management, and general customer service. Apply your experience to a small-business while maintaining an independent work style.
Get an opportunity to expand your leadership skills as you fully own the primary accounting processes for the company.
Great for those with an entrepreneurial mindset who want to support communities having a fun and safe summer!
Specific Duties & Skills:
This is a new role where you will be the primary team member handling the below responsibilities and reporting directly to the owner. The systems and processes are established and undergoing modernization.
Accounts Receivable: Manage the on-going process for issuing invoices and receiving payments on a monthly basis for our 160+ pools
Collaborate with management & clients to maintain accounts receivable
Utilize QuickBooks for billing processes and record keeping
Issue invoices accurately and timely distribute them electronically
Receive & record checks & ACH payments and then cash checks accurately and timely
Provide excellent customer service by responding and resolving billing inquiries in a timely manner
Request payment of pending debts in a firm yet considerate manner
Bidding Process Management: Manage project bids as they come up for one-time minor or major repairs, outside of our regular servicing contracts, for our clients
Collaborate with management to process information related to a project
Create and send estimates to clients for approval, including terms specific to project
Document and track status of bids in our customer relationship management system (CRM)
Communicate with customers to follow up on status of bid and to answer their questions
Invoice jobs according to bid terms and process payments for work
General Customer Service: Serve as our primary, initial point of contact for clients
Manage our general info email address, office phone, and voicemails
Answer questions related to client’s contract terms
Direct special requests & questions from clients to appropriate team members
Update client information and keep current as points of contact change
Requirements:
Proven experience in billing or related field
Proficiency in QuickBooks Online
Experience with CRM software
Excellent attention to detail and accuracy
Strong analytical and problem-solving skills
Effective communication skills, both written and verbal
Ability to work independently and meet deadlines
Confidentiality and trustworthiness
Excellent ability to organize and coordinate tasks
BSc/BA in accounting or relevant field
If you are a motivated individual with excellent attention to detail and a passion for accuracy, we would love to hear from you.
About Us:
Advantage Pool Management (now Commercial Pool Management), established in 1995, is a 25+ year-old industry leader in commercial HOA pool management. We combine big city capabilities with small town dependability. The original founder’s passion for being around water began this professional venture. This is a great way to be around water while making a living! Our culture is family-oriented. We are small enough to get to know one another, care about each other, and build strong relationships.
Next Steps:
Qualified candidates will be contacted promptly for interviews. Our target is to hire by end of March or even earlier. Join us and make a splash in your career!
Job Type: Full-time
Pay: $44,000.00 – $47,000.00 per year
Benefits:
Paid sick time
Paid time off
Work from home
Experience level:
5 years
Schedule:
Monday to Friday
Ability to Relocate:
Roswell, GA 30076: Relocate before starting work (Required)
Work Location: Hybrid remote in Roswell, GA 30076
Show more
Title: Hotel Front Desk Agent
Company: COURTYARD BY MARROITT
Location: Wayne, NJ
