Overview
Hotel Front Desk Agent Jobs in Miami Beach, FL at Think Hospitality
Pinewood Social is more than just a restaurant — it’s a community gathering space that blends culinary excellence with vibrant social experiences. Featuring a seasonal, locally sourced menu alongside creative cocktails, a coffee program, and recreational offerings like bowling and outdoor lounging, Pinewood Social is a dynamic destination in Nashville’s culinary scene.
Overview: As the first point of contact for our guests, you will play a key role in creating a warm, inviting atmosphere and setting the tone for their experience at Pinewood Social. The ideal candidate will be personable, organized, and thrive in a fast-paced environment. If you’re passionate about hospitality and enjoy working in a vibrant, dynamic setting, we’d love to meet you!
Key Responsibilities:
Greet and welcome guests as they arrive, ensuring a positive and friendly first impression.
Manage guest reservations, seating assignments, and waitlists in an efficient and organized manner.
Escort guests to their tables, offer menus, and provide any relevant information about the space.
Maintain a clean and orderly host stand.
Collaborate with the service team to ensure smooth seating and coordination for all guests.
Answer phone calls, assist with inquiries, and take reservations when necessary.
Assist with special requests, ensuring guest satisfaction and comfort.
Communicate effectively with kitchen, bar, and front-of-house staff to ensure a seamless experience for all guests.
Maintain a positive and professional attitude at all times, even in busy or high-pressure situations.
Qualifications:
Previous experience in a host or customer-facing role is preferred, but not required.
Excellent communication and interpersonal skills, with a genuine passion for hospitality.
Strong organizational skills and the ability to handle multiple tasks simultaneously.
Ability to stay calm and composed in a fast-paced, high-volume environment.
Ability to stand for long periods and perform light physical tasks, such as escorting guests to their tables.
Job Types: Full-time, Part-time
Pay: $16.00 – $18.00 per hour
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Vision insurance
Schedule:
Evening shift
Every weekend
Monday to Friday
Morning shift
Work Location: In person
Show more
Title: Hotel Front Desk Agent
Company: Think Hospitality
Location: Miami Beach, FL
