Overview
Hotel Front Desk Manager Jobs in Sidney, NE at Quality Inn
At the Holiday Inn Express and Suites in Carlstadt we are looking to hire new employees either as full or part time in different Positions. Positions available are AM, PM and Night Auditor front desk agents. We are looking for responsible, reliable, enthusiastic and customer services oriented agents.
Job Duties Include:
* Managing front desk activity and handling guest check-ins and check-outs
* Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
* Handling customer requests and complaints and directing other employees or departments accordingly
* Creating invoices for vendors, employees and contractors
* Managing and updating all official documentation pertaining to the role
* Answering calls and queries related to potential booking
Job duties and responsibilities are not limited and subject to changes.
Requires Work experience:
1 year of hotel is experience is preferred, but not required.
1 year of customer services, is preferred, but not required.
Opera PMS knowledge is preferred but not required.
Skills:
Computer skills
Problem-solving skills
Communication skills
Teamwork skills
Learning/adaptability skills
Self-management skills
Education:
High School Diploma.
Job Types: Full-time, Part-time
Pay: $15.00 – $16.00 per hour
Benefits:
Employee discount
Flexible schedule
Paid time off
Schedule:
8 hour shift
Monday to Friday
On call
Weekends as needed
Work Location: In person
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Title: Hotel Front Desk Manager
Company: Quality Inn
Location: Sidney, NE
