Overview
Human Resources Administrative Assistant Jobs in United States at CMG Financial
Job description
Carolina Exterminating is family owned and operated serving the greater Charleston tricounty region and building our reputation as the local pest management leader since 2008. We provide a career oriented work environment for our team, not just another job!
Our Office Team is currently seeking the next rockstar Call Center Representative to support or amazing customers and field technicians while maintaining our excellent service standards. Responsibilities for this role include, but are not limited to:
Customer Interaction: Answer customer calls, emails, and chat inquiries related to pest control services. Provide helpful, accurate, and timely information to customers regarding services, pricing, and pest control solutions.
Appointment Scheduling: Coordinate and schedule service appointments based on customer needs and technician availability. Confirm and reschedule appointments as necessary.
Problem Resolution: Address and resolve customer complaints, concerns, and inquiries with professionalism and empathy, ensuring customer satisfaction at all times.
Service Support: Assist customers with inquiries about pest control treatments, safety protocols, and product usage.
Record Keeping: Maintain accurate customer records, document interactions, and update customer profiles in the system. Attention to detail in this area is a must.
Product Knowledge: Stay informed about the company’s pest control services and solutions to provide accurate and up-to-date information to the customers.
Collaboration: Work closely with field technicians and the operations team to ensure seamless service delivery and resolution of issues.
Must have Reliable Transportation and the ability to pass a background check
WHAT’S IN IT FOR YOU:
Base pay plus commission, some of the best in the industry!
Medical option and 401K w/ 3% match
PTO Days
FREE drinks and snacks provided at the office
Monthly team breakfast
Company events throughout the year
Paid Holidays include New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Black Friday, Christmas Day
If you pride yourself in providing excellent customer service and want to be valued for what you bring to the team apply here today!
Carolina Exterminating is an Equal Opportunity Employer.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
401(k) matching
On-the-job training
Paid time off
Referral program
Shift:
Day shift
Work Location: In person
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to Commute:
Charleston, SC 29407 (Required)
Ability to Relocate:
Charleston, SC 29407: Relocate before starting work (Required)
Work Location: In person
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Title: Human Resources Administrative Assistant
Company: CMG Financial
Location: United States
