Overview
HVAC Administrative Assistant Jobs in Fort Lauderdale – Florida – USA at Lennox International
Company Overview:
Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and
innovation
. Dedicated to
sustainability
and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in
innovation
with our cooling, heating, indoor air quality, and refrigeration systems.
Job Description:
Provides general administrative support to the branch manager, exercises judgment in decision making, has knowledge of branch process and procedures and assist in the coordination and activities of employees engaged in maintaining, servicing and installing commercial HVAC equipment
Schedules and coordinates service and maintenance calls for multiple service technicians.
Dispatches service technicians on a daily schedule
Processes and bills completed service invoices
Orders parts as necessary and schedules return service calls
Quotes the customers on repairs as needed
Keeps customers updated on service calls through multiple websites and other tools
Provides maximum customer service, accurate
communication
, and courtesy to all co-workers, management and customers
Other duties as assigned
Qualifications:
High school diploma or an equivalent combination of
education
and experience.
2+ years experience in an administrative position or dispatch role preferred.
HVAC industry or Service trade industry preferred
Proficient in Microsoft Word, Excel and PowerPoint.
Must be
able to prioritize work, work on multiple tasks and maintain organization
Must be
self-directed, excellent customer service skills.
Keen ability to organize and prioritize duties.
Strong written and verbal
communication skills
.
Title: HVAC Administrative Assistant
Company: Lennox International
Location: Fort Lauderdale – Florida – USA
Category: Administrative/Clerical, Customer Service/HelpDesk
