Overview
HVAC CSR/Admin Jobs in Phoenix, AZ at Reliance Heating & Air Conditioning
Job Summary (Essential Functions)
Answer incoming calls effectively; forward phone calls to other club extensions or voice mail boxes or take messages from callers. Greet members and guests who are visiting the club. Make members reservations for all dining areas of the Club. Processing of daily AR member payments. Maintain exact records of accounts payable. Reconcile accounts payable with invoices, purchase orders and expense reports. Assist with bank account reconciliations.
Job Tasks/Duties
Answers the telephone; transfers calls to proper extensions; takes messages for members and staff.
Greets members and guests.
Assist Accounts Receivable with processing of daily deposit.
Provides schedule and other club information to members and guests.
Maintains supply of club information for members.
Performs general office work such as word processing, filing and operating copy and fax machines.
Works on special projects as assigned.
Maintains supply inventories for reception area.
Reports presence of unauthorized visitors in or around club facility.
Performs other duties required by the manager on duty.
Notifies AR Manager of any changes need to be made to member accounts.
Help with mailing of monthly statements to members.
Control traffic flow in lobby or reception area; turn on music in lobby and reception area.
Maintain appearance of reception area.
Manage a lost and found program.
Collects and files invoices.
Files payables until paid.
Audits vendor invoices; assures that all invoices have been approved for payment by the appropriate manager.
Posts invoices to proper accounts.
Inputs invoices into the system for payment.
Prepares and maintains weekly purchasing reports by departments.
Audits inventories.
Assists Controller in preparing month-end financial statements, including processing of journal entries as directed by the Controller.
Ensures that club policy on obtaining proper authorization signatures is followed.
Manages all credit memos to assure that no incorrect charges are paid.
Assists with clerical work in the Accounting Department.
Maintains vendor contact records.
Reconciles vendors statements to assure that all invoices are accounted for.
Interacts with department heads regarding credit memos and invoice problems.
Attends departmental and club training meetings.
Completes other appropriate assignments made by the HR Director.
May also be asked to help with clerical projects by other department heads.
Physical Demands and Work Environment
Must be able to reach, bend, stoop, stand and lift up to 40 pounds.
Must be able to sit for prolonged periods of time.
Moderate noise level in the work environment.
Work Schedule
Tuesday-Saturday 9:00 am 5:00 pm
Occasional overtime required.
May be asked to work holidays.
Job Tasks/Duties
Answers the telephone; transfers calls to proper extensions; takes messages for members and staff.
Greets members and guests.
Processing step 1 of Daily Deposit to be giving to AR Manager
Provides schedule and other club information to members and guests.
Sorts and distributes in-coming mail.
Arranges and maintains member charge records in alphabetical or numerical membership order.
Maintains supply of club information for members.
Performs general office work such as word processing, filing and operating copy and fax machines.
Works on special projects as assigned.
Maintains supply inventories for reception area.
Reports presence of unauthorized visitors in or around club facility.
Performs other duties required by the manager on duty.
Notifies AR Manager of any changes need to be made to member accounts.
Help with mailing of monthly statements to members.
Greet job applicants filling out applications.
Control traffic flow in lobby or reception area; turn on music in lobby and reception area.
Maintain appearance of reception area.
Manage a lost and found program.
Assemble new member and catering packets.
Work Schedule
Tuesday-Saturday 9:00 am 5:00 pm
Occasional overtime required.
May be asked to work holidays.
Job Knowledge, Core Competencies and Expectations
Excellent customer service skills and an open, courteous and friendly personality required.
Excellent oral and written communication skills.
Must have working knowledge of using multi-line telephone equipment and reservation systems.
Must be able to type and efficiently use word processing, spreadsheet and e-mail programs.
Must be able to efficiently handle multiple tasks concurrently while meeting deadlines, prioritizing tasks and providing excellent member service.
Knowledge and ability to perform required role during emergency situations.
Ability to maintain confidentiality: job regularly requires handling of sensitive information as it relates to members and employees.
Basic knowledge of processing documentation required to pay invoices.
Title: HVAC CSR/Admin
Company: Reliance Heating & Air Conditioning
Location: Phoenix, AZ
