Overview
Inbound Manager Jobs in Albany, GA at WebstaurantStore
MUTW LLC is a leading provider of innovative and cutting-edge marketing and technology solutions for businesses of all sizes. Our team is dedicated to helping our clients succeed in today’s ever-evolving digital landscape. As the world continues to shift towards remote work, we are now looking for a talented Virtual Remote or Office Tele Chat Support to join our growing team.
We are seeking a highly motivated and customer-oriented Virtual Remote or Office Tele Chat Support to provide exceptional chat support to our clients and their customers. As a member of our team, you will be responsible for assisting with customer inquiries, providing technical support, and maintaining a positive and professional relationship with our clients.
Key Responsibilities:
Respond promptly and professionally to customer chats and inquiries
Provide solutions and technical support to customer issues
Monitor and resolve customer complaints and escalate to the appropriate department when necessary
Maintain accurate and detailed records of customer interactions
Collaborate with other team members to improve and optimize customer support processes
Continuously maintain a thorough understanding of company products and services to provide relevant and accurate information to customers
Qualifications:
High school diploma or equivalent required; Bachelor’s degree preferred
Previous experience in a customer support or similar role
Excellent written and verbal communication skills
Strong problem-solving abilities and ability to work under pressure
Proficient in using chat and communication software
Highly organized with great attention to detail
Work Environment:
This is a full-time position that can be based either remotely or in our office. For remote positions, you must have a reliable internet connection and a quiet and professional working environment. We offer a competitive salary, benefits, and a collaborative and supportive work culture.
If you are a self-motivated and customer-focused individual looking for a challenging and rewarding role, then MUTW LLC may be the perfect fit for you. Apply now and join our dynamic team!
Compensation Range: $55K – $60K
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Title: Inbound Manager
Company: WebstaurantStore
Location: Albany, GA
