Overview
Information Technology Specialist (System Administration/Customer Support) Jobs in Kansas City, MO at U.S. Department of Justice
Full Job Description
Summary
The selectee of this position serves as an Information Technology Specialist (System Administration/Customer Support) responsible for managing a full range of IT-related service delivery, operations and projects for JPATS.
This position is located in the Justice Prisoner and Alien Transportation System (JPATS) / Kansas City, MO.
This job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a “surplus” or “displaced” employee.
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
This job is also open in another announcement to:
Career transition (CTAP, ICTAP, RPL)
Family of overseas employees
Federal employees – Competitive service
Individuals with disabilities
Land & base management
Military spouses
Peace Corps & AmeriCorps Vista
Special authorities
Veterans
Videos
Duties
As an Information Technology Specialist (System Administration/Customer Support) at the GS-2210-13 grade level, some of your typical work assignments may include, but are not limited to, the following:
Serving as an Information Technology Specialist with considerable responsibility for managing a full range of IT-related service delivery, operations and projects for JPATS.
Providing expert IT advice to the JPATS leadership and assuring JPATS compliance with all IT-related guidance.
Applying expert knowledge of the broad range of IT related compliance requirements such as Congressional mandates, federal regulations and guidelines, departmental regulations and guidelines, and USMS IT guidance, policies, and procedures.
Leading a full range of IT projects and services through the IT change control process for JPATS.
Serving as the Information Technology Division’s business relationship manager and representative for JPATS.
Coordinating project requirements, service installation, service operations and restoration of services.
Diversity, Equity, Inclusion, and Accessibility in the Federal Workforce
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
Requirements
Conditions of Employment
Must be a U.S. Citizen or National.
Must pass a pre-employment drug screening and background investigation.
Must be able to obtain and maintain a Top Secret security clearance.
This is a Testing Designated Positions (TDP) and is subject to random drug testing.
May be required to successfully complete a trial/probationary period.
Applicants must meet all qualifications requirements by the closing date of this announcement.
Qualifications
Basic Requirement:In order to qualify, applicants must have IT-related experience demonstrating each of the four competencies listed below:
Attention to Detail – Is thorough when performing work and conscientious about attending to detail.
Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizatio…
Title: Information Technology Specialist (System Administration/Customer Support)
Company: U.S. Department of Justice
Location: Kansas City, MO
Category:
