Overview
Intake Administrator Jobs in Dallas, TX at Cloud Rx Pharmacy
About Us:
Plateau Healthcare is a leading provider of private duty nursing for individuals with complex medical needs in our privately owned Group Homes. Our company is proudly owned and operated by two Registered Nurses with extensive ICU and emergency medicine experience. We are committed to delivering exceptional care to a specific population of patients and providing a supportive, efficient, and compassionate work environment for our staff.
Position Overview:
We are seeking an Administrative Assistant to join our dynamic team. This role requires an organized, detail-oriented, and reliable individual to support our day-to-day operations, ensuring smooth and efficient office functions. The ideal candidate will have excellent communication skills, a positive attitude, and a proactive approach to problem-solving.
Key Responsibilities:
First Impressions: Greet and welcome guests with a friendly, professional demeanor; manage incoming phone calls and direct them to the appropriate personnel.
Administrative Support: Provide general clerical assistance including managing mail, scanning, faxing, and copying documents.
Meeting Coordination: Schedule and coordinate meetings, and attend to take accurate meeting minutes and distribute them as needed.
Documentation Management: Prepare and maintain communications such as memos, emails, and other correspondence. Download physician orders from the portal and upload them to the appropriate e-files.
Medical Records Handling: Accurately decipher and manage medical documents.
Office Supplies & Equipment: Order office supplies, maintain inventory, and ensure the printer room is clean, organized, and functional.
General Office Duties: Ensure the office remains organized, and assist in maintaining office equipment such as printers and fax machines.
Customer Service: Demonstrate exceptional interpersonal skills, providing a positive experience for all patients, families, and visitors.
Technology Proficiency: Utilize office software (e.g., MS Word, Excel, PowerPoint, SharePoint, and calendar/planner tools), social media, and internal medical software.
Billing & Accounts Receivable: follow up on outstanding payments.
Client Service Agreements: Maintain and update client service agreements.
Assist Executive Director staff with scheduling coordination: Support the scheduling of meetings, appointments, and shifts for the Executive Director team, ensuring efficient time management and proper alignment with operational needs
Benefits:
Medical, Dental, and Vision Insurance
Life Insurance
401k with Matching Contributions
Paid Time Off (PTO)
Disability Insurance
Why Plateau Healthcare?
At Plateau Healthcare, we offer a supportive and collaborative environment where your contributions truly matter. Join our team and help us make a positive impact on the lives of our patients while advancing your career in a rewarding field. We look forward to receiving your application!
Required Skills & Qualifications:
Education: Minimum High School diploma or GED required. Associate’s Degree or higher preferred.
Experience: Minimum of 1 year in a receptionist or administrative assistant role, with 2 years preferred.
Communication: Strong written and verbal communication skills, with the ability to communicate professionally and clearly.
Computer Skills: Proficiency in MS Office Suite (Word, Excel, PowerPoint, SharePoint, etc.) and calendar/planner software; ability to learn new software quickly.
Medical Knowledge: Basic understanding of medical terminology; experience with PointClickCare or similar medical software is a plus.
Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain an organized workspace.
Other Requirements:
Valid Driver’s License and reliable transportation.
Punctuality with excellent attendance.
40 WPM typing speed or higher.
Preferred Qualifications:
Experience in a healthcare setting or familiarity with medical terminology.
Knowledge of healthcare software systems.
Position Overview:
This position is responsible for supporting the day-to-day operations of the business office by assisting executive directors, office staff, and other employees with various administrative tasks. The role involves providing professional assistance through in-person interactions, phone calls, and electronic communications. This is a full-time, onsite position located at our corporate office in Brooklyn Park, MN.
Title: Intake Administrator
Company: Cloud Rx Pharmacy
Location: Dallas, TX
