Overview
Intake and Dispatch Coordinator Jobs in Boynton Beach, Florida, USA at Servpro Industries, Inc.
Job Responsibilities
Answering and directing incoming phone calls in a polite and friendly manner
Welcoming visitors in a warm and friendly manner, and answering any questions they may have
Maintaining the reception area and all common areas in a clean and tidy manner at all times
Operating standard office equipment, hardware, and software on a regular basis, including Ring Central, security camera software, our proprietary job management software, and Microsoft 365/Office, including Outlook
Responsible for the intake of all leads and scheduling appointments for project managers, including some interaction after-hours for emergencies
Dispatching emergency crews by coordinating with project managers and customers
Using our spreadsheet to track and manage all leads
Managing the conversion of all new leads to jobs while delivering exceptional customer service
Tracking/following up with project managers and crew using our GPS and camera system to ensure efficiency, punctuality, and production
Following up with potential clients and customers to ensure their experience is satisfactory
Receiving deliveries and sorting/distributing incoming mail
Compensation
$45,000.00 – $60,000.00 per year
About SERVPRO
At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy!
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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Title: Intake and Dispatch Coordinator
Company: Servpro Industries, Inc.
Location: Boynton Beach, Florida, USA
Category: Customer Service/HelpDesk (Office Administrator/ Coordinator, Admin Assistant, Customer Service Rep), Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant)
