Overview
Intake & Program Support Specialist – Heartland Sanctuary Jobs in Omaha – Nebraska – USA at Heartland Family Service
** Intake & Program Support Specialist – Heartland Housing Sanctuary**
** Job Category****:
** Non Therapeutic
** Requisition Number****:
** INTAK
002432 Showing 1 location
** Job Details**
** Description**
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebratesdiversityandinclusion. We believe this allows for better service delivery andinnovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.
Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to buildcollaborativeand supportive working environments and relationships.
If you believe in our mission of creating healthy families and communities, and like a fast pace,collaborativeand team oriented environment, then Heartland Family Service is the agency for you.
** SUMMARY DESCRIPTION OF WORK**
The Heartland Housing Sanctuary program provides several different services to survivors of human trafficking in an effort to meet them where they are at in their recovery journey. The programs services include crisis stabilization shelter, mobileadvocacy, and both Transitional and Rapid Re-Housing services.
This position will provide direct support to survivors and oversight of some administrative and program related duties pertaining to the Sanctuary House Program. The Intake and Program Support Specialist will be the initial point of contact for clients, community members, and contractors. They will screen potential clients, complete intake paperwork, assist with data entry into the Electronic Health Record system, performs reception duties, and completes other related duties when deemed necessary.
This position is a crucial part of the program having greatattention to detail, the ability to multi-task, and excellent interpersonal skills are strongly preferred.
Work Schedule:
Monday through Friday, 11:00 a.m. to 7:00 p.m.
Essential Duties and Responsibilities
* * Performs reception duties, accurately takes messages and gives appropriate directions to clients and general public; assists all visitors, clients, and staff in processing their inquiries.
* * Provides information to staff as needed related to client interactions to assist with discharge planning and implementation.
* * Assists with inventorying of program and office supplies as needed.
* * Duplication and collation of program materials.
* * Assists with file management as needed.
* * Completes screening and intake process for clients and enters demographic information into agencys Electronic Health Record.
* * Performs data entry and uploading documents into the Electronic Health Record.
* * Providesproblem solvingand crisis intervention to client callers and assist clients with their transition into shelter.
* * Assists therapeutic clients with pre-screening paperwork.
* * Assists with maintaining program calendars, databases, and file cabinet organization.
* * Informs supervisor of any developing patterns concerning Sanctuary House program.
* * Is dependable and punctual regarding scheduling and attendance.
* * Conducts weekly Program House Meeting
* Maintains organized common areas of facility.
* Assists with monitorin…
Title: Intake & Program Support Specialist – Heartland Sanctuary
Company: Heartland Family Service
Location: Omaha – Nebraska – USA
Category: Social Work, Administrative/Clerical
