Investment Client Onboarding Senior Specialist Jobs in Milwaukee, WI at Northwestern Mutual

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

At Northwestern Mutual, we believe relationships are built on trust.That our lives and our work matter. These beliefs launched our company over 160 years ago. Today, they’re just a few of the reasons why people choose to build careers at Northwestern Mutual.

We’re strong and growing.In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We’re strong, innovative and growing.

We invest in our people.We provide opportunities for employees to grow themselves, their career and in turn, our business.

We care.We make a positive difference in our communities. Nationally, thousands have benefitted from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they’re passionate about.

What you will do:

At Northwestern Mutual, our vision is to deliver financial security to help our clients live their best lives by choice. A key pillar of our vision and success is our strong, vibrant sales force. This role sits within the Career Distribution (CD), which is at the forefront of working across the home office and sales force as one team to achieve the sales and growth objectives the company expects, while delivering the experience our distribution needs and deserves.

This role resides in Field Shared Services as part of the Wealth Operations team. Wealth Ops provides investment operational support to advisors and Network Office teams.  The incumbent will play an important role delivering services for the investment client on-boarding (ICOB) program which is one of several ways the Wealth Ops team supports the field. As the ICOB service is in growth mode this provides an exciting opportunity to be part of the development and growth of this service offering!

How you will do it:

Create investment proposals, generate new account paperwork, enter transfer requests and ACH/cash management instructions with high degree of accuracy.

Track status of accounts in investment systems and contact contra-firms for transfer status.

Apply critical thinking and good judgment to resolve requests or issues related to account transfers; determine when to elevate those requiring more advanced knowledge.

Recommend and implement improvements to standard work and/or work processes.

Mentor less experienced staff in technologies and standard work.

Perform final quality checks for peers and more junior staff.

Participate in calls with advisors and staff to support the team’s relationship managers with status updates or background information on in process work.

Use basic investment knowledge to provide flexibility on standard work.

With guidance, understand and apply special instructions that are outside of standards.

Bring Your Best! What this role needs:

Bachelor’s degree in business, finance or related field

Minimum of three years of financial services experience with demonstrated knowledge and understanding of NM investment products, markets, technologies & services.

At least 1 year of experience with investment operations activities such as new account opening or transfers.

FINRA Series 7.

Effective written an…

Title: Investment Client Onboarding Senior Specialist

Company: Northwestern Mutual

Location: Milwaukee, WI



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