Overview
IT/Operations Assistant Jobs in Mount Prospect, USA at Precision Surfacing Solutions
Lapmaster International is seeking a motivated and detail-oriented individual to assist with daily business operations and administrative tasks. This is an entry-level, trainable position ideal for someone who is eager to learn, grow, and gain exposure to multiple areas of a business, including operations, marketing, IT systems, and logistics. You will work closely to help keep projects organized, support team communication, and ensure tasks are completed efficiently.
Key Responsibilities
Operations Support
- Assist with daily operational tasks across multiple locations
- Help organize and prepare picking tickets and basic documentation
- Support communication between departments (sales, shipping, purchasing, accounting)
- Assist with tracking basic performance metrics and reports
Marketing Support
- Assist with updating website content and product information
- Help with email campaigns and marketing materials
- Support social media updates (Linked In, You Tube, etc.)
- Assist in tracking leads and marketing activity
- Help prepare materials for trade shows and events
Administrative Support
- Assist with general administrative tasks and organization
- Help manage shared email inboxes and respond to basic inquiries
- Assist with documentation, presentations, and internal materials
IT & Systems Support
- Assist with basic IT troubleshooting (computers, printers, phones)
- Help set up and maintain user accounts, devices, and software
- Support internal systems such as ERP (Elliott), CRM (Salesforce), and databases
- Assist with data entry, reporting, and basic system updates
- Help coordinate with external IT vendors for support and projects
- Learn basic networking, system maintenance, and backup processes
- Assist with shipping software systems (UPS, Fed Ex, Starship)
- Support documentation of IT processes and system organization
Shipping & Logistics Support
- Assist with preparing shipments (UPS, Fed Ex, freight)
- Help with labeling, documentation, and tracking shipments
- Support basic warehouse and inventory tasks as needed
Purchasing & Office Support
- Assist with ordering office and shipping supplies
- Support general office organization and needs
Compliance & Safety Support
- Assist with maintaining documentation (SDS, safety records)
- Support basic compliance and organizational processes
Qualifications
- High school diploma or associate degree (Bachelor’s a plus but not required)
- Strong interest in learning IT systems and business operations
- Basic computer skills (Microsoft Office, email, internet)
- Familiarity with computers, software, or troubleshooting is a plus
- Strong attention to detail and organization
- Good communication skills and willingness to learn
- Positive attitude and team‑oriented mindset
Competitive Benefits Package for Full Time Employees
- Medical Insurance (Company contribution for Dependents)
- Company Paid Short‑Term and Long‑Term Disability
Equal Employment Opportunity Employer (EEO)
It is the policy at Lapmaster International to provide equal employment opportunities and affirmative action to all qualified individuals. All personnel actions, including, but not limited to, compensation, benefits, recruitment, hiring, training, and promotion of persons in all job titles, are administered without regard to race, color, sex, sexual orientation, gender identity, age, religion, national origin, protected veteran or disability status, and all employment decisions are based solely on valid job requirements.
In addition, employees and applicants are protected from harassment, threats, coercion, intimidation, or discrimination.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
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Title: IT/Operations Assistant
Company: Precision Surfacing Solutions
Location: Mount Prospect, USA
Category:
