Overview

IT Supervisor Jobs in South Jakarta, Jakarta, Indonesia at ASRI (a subsidiary of Agung Sedayu Group)

Title: IT Supervisor

Company: ASRI (a subsidiary of Agung Sedayu Group)

Location: South Jakarta, Jakarta, Indonesia

Job Requirements:

  • Min. Bachelor’s degree in Information Technology, Information Systems, Computer Science, or an IT related field.
  • Min. 2 years of experience in IT Infrastructure, IT Support, Server Administration, Network Administration, or as an IT Supervisor.
  • Strong knowledge of IT infrastructure, including servers, networks, storage, backup systems, and end-user devices.
  • Experience in managing and troubleshooting LAN, WAN, Wi-Fi, VPN, Firewalls, Routers, and Switches.
  • Experience with ERP systems, preferably Odoo.
  • Good understanding of IT Security, backup & disaster recovery, system monitoring, and user access management.
  • Strong leadership, problem-solving, communication, and teamwork skills.
  • Willing to be placed at District 8 – SCBD.

Job Descriptions:

  • Supervise and ensure the daily operations of all IT infrastructure, including servers, networks, computer devices, systems, and supporting services, run optimally and effectively support business needs.
  • Manage and monitor the availability, performance, capacity, and security of network infrastructure (LAN, WAN, Wi-Fi, Internet, and VPN) to maintain operational stability and business continuity.
  • Oversee backup, recovery, and maintenance activities for servers and databases to ensure data integrity, security, and availability.
  • Perform troubleshooting and coordinate the resolution of complex IT issues, including escalation to vendors or relevant parties when necessary.
  • Manage the implementation, installation, upgrade, monitoring, and maintenance of hardware, software, ERP systems, and other applications that support business operations.
  • Conduct regular evaluations of IT infrastructure and provide recommendations for system development, capacity enhancement, efficiency improvements, and security upgrades in line with business requirements.
  • Supervise the performance of the IT team, ensure departmental KPI achievement, manage the IT operational budget, and provide coaching and professional development for team members.
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