Overview

IT User Support Admin Jobs in Riga, Riga, Latvia at Primend

Title: IT User Support Admin

Company: Primend

Location: Riga, Riga, Latvia

Join Primend and grow with us!

#simplyfingITforbusinesses

Who are you?

  • You are an experienced administrator with strong professional competence
  • You are interested in the world of technology and are constantly curious about the trends and changes
  • You have excellent communication skills and you can express yourself clearly with both Primendians and customers
  • You are a team player who enjoys helping other Primendians and our end-user customers
  • Meeting deadlines and keeping promises is important to you

You create reliable Primend customer service availability by strengthening the team’s performance and expanding its expertise.

What you will bring to Primend?

  • You contribute strong technical and administrative expertise, maintaining well‑structured systems and accurate documentation
  • You bring high‑quality and reliable user support, confidently handling complex and time‑critical issues both remotely and on‑site
  • You help improve our services by identifying, proposing, and implementing IT improvements
  • You strengthen customer relationships through clear communication, participation in review meetings, and timely reporting, helping customers understand both issues and solutions.
  • You will participate in IT proejcts interacting with the customers

💝 We offer you

  • Professional internal trainings and a clear growth path through Primend’s development ladder
  • Flexible work arrangements, including the option to work from home without mandatory office days
  • An international team that values good humor and collaboration
  • Rewarding benefits, including health insurance and mobile phone compensation
  • A cozy work environment and great tools both at our Riga office in Elemental Business Centre and at your home office
  • Extra pay for joining the Primend Trainers’ Club
  • Shared Baltic-wide events and enjoyable team activities

Salary range: 2602- 2965 gross per month

🚀 Why work at Primend?

Professional in‑house trainings and a clear growth path for your IT career

Joining us gives you access to in‑house trainings led by experienced IT experts. We also support you in creating a personal development plan that supports your IT-related interests.

Flexible Work And Benefits

You can choose your work location once you have successfully completed the probation period. You can use health insurance and mobile phone compensation.

International team and cool people

#alpacagang

Today, we operate in Estonia, Latvia, and Lithuania, with 100 Primendians.

Would like to have more info?

Please contact Employee Experience Specialist Marion if you have any questions: [email protected]

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