Overview
Junior Salesforce Admin Jobs in El Nido, Mimaropa, Philippines at Tao Lostboys Inc.
Title: Junior Salesforce Admin
Company: Tao Lostboys Inc.
Location: El Nido, Mimaropa, Philippines
Job Title: Junior Salesforce Administrator
Job Type
Full-Time
Work Location
- Makati City
- El Nido, Palawan
- Coron, Palawan
The successful candidate will be assigned to their preferred office, report to its management team for day-to-day operations, and report directly to the Sales and IT Manager.
Work Schedule
Six (6) working days per week with one (1) flexible day off.
Salary
Starting at ₱30,000 per month (Negotiable based on qualifications, relevant experience, and Salesforce certification).
Job Summary
We are looking for a motivated and detail-oriented Junior Salesforce Administrator to join our team. The successful candidate will be responsible for the day-to-day administration of our Salesforce platform, maintaining data accuracy, supporting end users, monitoring website bookings, and generating reports that support business operations. This role is ideal for someone with foundational Salesforce Administration experience who is eager to grow and further develop their expertise in a dynamic work environment.
Key Responsibilities
Salesforce Administration
- Administer and maintain the Salesforce platform to support daily business operations.
- Manage user accounts, roles, profiles, permission sets, and security settings.
- Configure and maintain custom objects, custom fields, page layouts, record types, validation rules, formula fields, Lightning pages, and Flow automations.
- Create and maintain Salesforce reports and dashboards.
- Perform data imports, exports, data cleansing, and validation to ensure data integrity.
- Troubleshoot Salesforce issues and provide user support.
- Test new features and enhancements before deployment.
- Maintain documentation for system configurations, processes, and standard operating procedures.
- Collaborate with internal stakeholders to understand business requirements and recommend Salesforce solutions.
- Monitor system performance and recommend process improvements.
Booking Monitoring & Data Management
- Monitor bookings received through the company website and ensure accurate recording in Salesforce.
- Verify booking information for accuracy, completeness, and consistency.
- Monitor booking status and maintain accurate customer and booking records.
- Generate and maintain booking reports, dashboards, and key performance metrics.
- Perform data validation, identify discrepancies or duplicate records, and coordinate with internal teams to resolve issues.
- Reconcile booking data across systems to ensure data integrity and reporting accuracy.
- Monitor booking trends and recommend improvements to booking workflows, reporting, and data management processes.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field is preferred but not required.
- At least 6 months to 1 year of experience as a Salesforce Administrator or in a Salesforce Administration role.
- Working knowledge of Salesforce Administration and Salesforce Lightning Experience.
- Experience configuring Salesforce, including custom objects, custom fields, page layouts, record types, validation rules, reports, and dashboards.
- Experience creating and maintaining Salesforce Flow automations.
- Salesforce Administrator Certification is an advantage but not required.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Strong attention to detail and organizational skills.
- Ability to manage multiple priorities and work independently.
Preferred Skills
- Experience configuring Salesforce using declarative (no-code/low-code) tools.
- Knowledge of Salesforce customization, including custom objects, custom fields, page layouts, record types, validation rules, formula fields, and Lightning App Builder.
- Experience creating Salesforce reports and dashboards.
- Understanding of Salesforce security, including users, roles, profiles, permission sets, and sharing settings.
- Experience with Salesforce Data Loader for data imports and exports.
- Strong data validation, reporting, and analytical skills.
- Excellent communication, organizational, and problem-solving skills.
