Overview
Last Mile Support Officer Jobs in Jeddah, Makkah, Saudi Arabia at HungerStation | هنقرستيشن
Title: Last Mile Support Officer
Company: HungerStation | هنقرستيشن
Location: Jeddah, Makkah, Saudi Arabia
Rider Administration
- Manage the end-to-end onboarding and offboarding process for riders.
- Collect, verify, and upload necessary documents (IDs, contracts, license copies, etc.).
- Coordinate with vendors and internal teams for rider replacements or updates.
Asset Handling
- Issue, track, and recover rider assets such as delivery devices, uniforms, fuel cards, and car keys.
- Update asset records and report discrepancies to the Asset Control Associate and Regional Supervisor.
Petty Cash and Financial Admin
- Handle and record petty cash usage for site-level rider needs (fuel, repairs, emergencies).
- Submit expense reports with supporting documents and ensure compliance with cash handling policies.
Car and Rider Coordination
- Support onboarding of leased vehicles, coordinate with drivers, and report vehicle-related issues.
- Log vehicle usage, accident reports, and transfer activities in alignment with SOPs.
Compliance and Reporting
- Ensure riders are briefed on policy updates and compliance requirements.
- Prepare and submit daily reports on onboarding status, asset movements, petty cash usage, and incidents.
Support Site Operations
- Act as the point of contact for rider admin support during assigned shifts.
- Coordinate with Safety, Facility, and P&L teams for escalated issues or cross-functional needs.
- Support replacement coverage during officer leave or peak times.
Governance and Resilience:
- Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
- Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
- Uphold a high-performance working environment and promote HS’s Values.
Knowledge and Experience:
- 2+ years of experience in fleet admin, HR support, or operations coordination roles.
- Familiarity with onboarding processes, documentation handling, and petty cash procedures.
- Strong attention to detail, documentation, and accuracy.
- Good communication and coordination abilities.
- Proficient in Microsoft Office and reporting tools.
Education and Certifications:
- High Diploma in Logistics, Business, or any other related field.
