Overview
Lead Customer Service Representative-Codornices Veterinary Clinic Jobs in Albany – California – USA at Amerivet Services LLC
Lead Veterinary Customer Service Representative Position Available!
$22-$25 per hour
Are you passionate about animals and dedicated to delivering exceptional care to pets and their owners? Codornices Veterinary Clinic is in search of a proactive and compassionate Lead Veterinary Receptionist to join our esteemed team. With a legacy of excellence and a commitment to community service, our clinic stands as a beacon of trust and
professionalism
in the veterinary industry.
Why Choose Codornices Veterinary Clinic?
–
Experienced Team
:
Our clinic boasts
seasoned professionals
who have earned the trust of our community through years of dedicated service and expertise in animal care.
– Team Spirit:
At Codornices, we foster a culture of
collaboration
and support, recognizing that exceptional care arises from a united effort. Join a team that values camaraderie and mutual
respect
.
– Enhancement Possibilities:
As a Lead Veterinary Receptionist, you’ll have the chance to spearhead initiatives aimed at enhancing our services. We’re committed to
continuous improvement
and seek individuals who are eager to innovate and elevate our standards.
Key Responsibilities:
As the Lead Veterinary Receptionist, you’ll assume a pivotal role in ensuring seamless operations and exceptional client experiences. Your responsibilities will include:
– Supervisory
Duties:
Oversee front desk employees, providing guidance and support to ensure smooth day-to-day operations.
– Employee Scheduling:
Maintain employee schedules, ensuring adequate coverage and
efficient workflow
.
– Appointment Scheduling:
Efficiently manage our appointment calendar, ensuring optimal scheduling and minimal wait times for clients.
– System Maintenance:
Take charge of system maintenance tasks to uphold the integrity and functionality of our administrative systems.
– Invoice Management:
Ensure accuracy in invoice processing and financial transactions, maintaining transparency and
professionalism
.
– Vendor Relations:
Maintain and submit vendor invoices, as well as update and input purchase orders as needed.
– Protocol Implementation:
Play a key role in implementing and overseeing existing and new protocols, ensuring adherence to best practices in patient care.
– Employee Training:
Facilitate training sessions with the Practice Manager for front desk staff, equipping them with the skills and knowledge necessary for success.
– Administrative Support:
Assist the Practice Manager with administrative duties, contributing to the overall efficiency and effectiveness of clinic operations.
Requirements:
To excel in this role, you should possess:
– Excellent Customer Service: A passion for delivering outstanding customer service and a welcoming demeanor that puts clients and pets at ease.
– Strong
Leadership
Skills:
Ability to
lead and motivate a team, fostering a positive
work environment
and promoting
collaboration
.
– Effective
Communication
:
Clear and concise
communication skills
, both verbal and written, to interact effectively with clients and team me…
Title: Lead Customer Service Representative-Codornices Veterinary Clinic
Company: Amerivet Services LLC
Location: Albany – California – USA
Category: Administrative/Clerical, Management
