Overview
Lead Medical Support Assistant Jobs in Walla Walla – Washington – USA at Veterans Health Administration
Position: LEAD MEDICAL SUPPORT ASSISTANT
Summary
The Jonathan M. Wainwright Memorial VA Medical Center is looking to fill a Lead Medical Support Assistant within the Health Administration Service line. The list generated from this announcement can be used up to 90 days to fill any additional vacancies that may arise. Recruitment incentives may be authorized for new Federal appointees, in accordance with agency policy.
Qualifications
Basic Requirements:
• United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• English Language Proficiency
• MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, part II, chapter 3, section A, paragraph 3j Specialized Experience; must possess one year of specialized experience equivalent to the GS-6 grade level (1) collaborating with medical clinicians across multiple disciplines, schedulinginterdisciplinaryappointments, and possessing an advanced knowledge of policies and procedures associated withinterdisciplinarycoordinated care delivery and/or care in the community Candidates must demonstrate the KSAs below: 1
• Advanced knowledge of medical terminology and a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or community resources
• 2
• Ability to utilize numerous advanced patient care systems in support of multiple clinics in aninterdisciplinarysetting
• 3
• Ability to organize work, set priorities, and delegate tasks/responsibilities in order to meet deadlines
• 4
• Skill in communicating with individuals to obtain the desires effect and coordinating with a variety ofinterdisciplinarycare team staff
• 5
• Ability to provide staff development and training
• 6
• Ability to manage staffing requirements, manage workflow priorities, and adjust the flow of work to meet team and patient needs
• This includes the ability to follow-up on pending issues and demonstrate an understanding of the impact if incomplete work across multiple clinics
• References: VA Handbook 5005/53, Part II, Appendix G45, Medical Support Assistant Qualification Standard, GS-679
• Published August 1, 2019 The full performance level of this vacancy is GS 7
Physical Requirements:
The work is mostly sedentary but may require periods of standing or walking however, there are no physical requirements for the 0679 Medical support Assistant occupation.
Duties”Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career
– The Lead Medical Support Assistant duties include but are not limited to:
Provides input on performance Ensures coverage of all areas of responsibility Conducts ongoing reviews to ensure quality of work Ensures accurate and timely scheduling of appointments Provides guidance to staff members to include changes in policies and procedures Distributes and balances workload Creates and maintains employee work schedules Orienting and providingon-the-job trainingfor new and current employees Ensures all training requirements are met Organizes the work structure of his/her assigned areas Acts as liaison between staff to resolve day-to-day conflicts Pay:
Competitive salaryand regular salary increases.
When setting pay, a higher step rate of the appropriate grade may be determined after consideration of existing pay, higher or unique qualifications, or sp…
Title: Lead Medical Support Assistant
Company: Veterans Health Administration
Location: Walla Walla – Washington – USA
Category: Healthcare, Administrative/Clerical
