Overview
Lead Receptionist/Receptionist Jobs in Barrington, Illinois, USA at The Alden Network
Position: Lead Receptionist / Receptionist
JOB SUMMARY:
Responsible for directing the overall office operations, including planning, coordinating, and administering the Medical Records department.
QUALIFICATIONS:
High school diploma or equivalent; some college preferred.
Knowledge of administrative practices, procedures, and guidelines.
Accurate typing, filing, and record-keeping skills.
Good communication skills.
Ability to read, write, and speak English clearly.
Ability to make independent decisions and remain calm during emergencies.
Tactful interaction with residents, families, visitors, staff, government agencies, and the public.
Leadership qualities and ability to work harmoniously with others.
Patience, tact, enthusiasm, and a cheerful disposition.
PHYSICAL REQUIREMENTS:
Ability to move intermittently throughout the day.
Ability to cope with mental and emotional stress.
Senses of sight and hearing, or appropriate prosthetics, to meet job demands.
Ability to work independently, with flexibility and integrity.
Good health and emotional stability.
Ability to work with ill, disabled, elderly, emotionally upset, and sometimes hostile individuals.
May need to lift and move equipment or supplies exceeding 50 pounds.
Clear speaking voice.
Exposure to infectious waste and diseases, including HIV/AIDS and Hepatitis
B.
ESSENTIAL FUNCTIONS:
Review and recommend revisions to policies, procedures, and job descriptions annually.
Adhere to departmental policies and dress code.
Meet regularly with reception staff to improve service and address issues.
Recruit, interview, and select personnel with approval from the Administrator.
Schedule work hours, personnel, and assignments to ensure efficiency.
Complete performance evaluations promptly.
Conduct daily rounds of the reception area to ensure duties are performed correctly.
Answer and screen calls courteously, relay messages promptly.
Greet visitors, ensure signing in procedures are followed.
Maintain files, records, equipment, and supplies.
Prepare reports, correspondence, and other documentation as directed.
Manage mail and fax communications.
Send reports to relevant agencies.
Maintain cordial relationships with residents, staff, visitors, and agencies.
Perform other related duties as assigned.
GENERAL BENEFITS:
Paid Holidays
Paid Sick Time
Paid Time Off
Retirement/Pension Plan
Health, Dental, Life, and Vision Insurance
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Title: Lead Receptionist/Receptionist
Company: The Alden Network
Location: Barrington, Illinois, USA
Category: Healthcare (Healthcare Administration), Administrative/Clerical (Healthcare Administration)
