Overview
Leasing Professional – Avana Bartram Springs Jobs in Jacksonville, USA at Greystar
Job Description Summary
This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close‑out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.
Job Responsibilities
- Complete the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
- Operate the property management software (Yardi/One Site) and complete transactions by entering all required fields correctly and by completing updates and back‑ups to ensure the integrity of the system.
- Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
- Review and submit invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
- Follow the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
- Process resident move‑outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
- Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
- Act as the on‑site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make‑ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
- Assist in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
- May assist and/or support leasing and marketing efforts by greeting prospective residents, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification.
- For California Only: The Assistant Community Manager or Leasing Manager must review all completed move‑in files prior to submission to the Community Manager for review and approval.
Qualifications
BASIC KNOWLEDGE &
QUALIFICATIONS:
- Bachelor’s degree in Business Management, Communications, or related field from an accredited college or university.
- 1‑3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in managing the day‑to‑day operations of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.
- Understanding of lease terms and lease enforcement, including collections.
- Excellent written and verbal communication skills.
- Detail‑oriented and self‑motivated with the ability to work independently and as a collaborative member of a team.
SPECIALIZED
SKILLS:
- Incumbents must have all licenses and/or…
Title: Leasing Professional – Avana Bartram Springs
Company: Greystar
Location: Jacksonville, USA
Category:
