Overview
Leave of Absence Coordinator Jobs in Eden Prairie – Minnesota – USA at Sedgwick Claims Management Services, Inc.
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having
flexibility
and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs.
It means sharpening
your skills
and growing your career. And it means working in an environment that celebrates
diversity
and is fair and
inclusive
.
A career at Sedgwick is where passion meets
purpose
to make a
positive impact
on the world through the people and organizations we serve. If you are someone who is driven to
make a difference
, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work
Most Loved Workplace
Forbes Best-in-State Employer
Leave of Absence Coordinator
PRIMARY
PURPOSE:
Analyzes reported leave requests including Family Medical Leave (FMLA), unpaid state, military and company-specific, to make determinations based on client plans, state and federal regulations. Ensures that on-going claim management is within company service standards and industry best practices.
ESSENTIAL FUNCTIONS and
RESPONSIBILITIES
* Establishes FMLA and other unpaid state, military, and/or company-specific leave claims; tracks and codes documentation in accordance with internal workflow processes.
* Analyzes FMLA and other unpaid claims to determine eligibility and certification in compliance with client plans, state and federal regulations.
* Reviews claim information received to identify action plan, determine benefits due, and make timely case decisions based on plan descriptions and service expectations as established by the client.
* Communicates decisions and on-going expectations clearly and professionally with claimants and clients by phone, written correspondence and/or claims system.
* Maintains professional client relationships and provides excellent customer service.
* Meets the organization’s quality program(s) minimum requirements.
ADDITIONAL FUNCTIONS and
RESPONSIBILITIES
* Performs other duties as assigned.
QUALIFICATIONS
Education
& Licensing
High school diploma or GED required.
Experience
One (1) year of administrative/general office experience or equivalent combination of
education
and experience required. FMLA administration experience preferred.
Skills & Knowledge
* Knowledge of state and federal FMLA regulations
* Excellent oral and written
communication
, including presentation skills
* Proficient computer skills including working knowledge of Microsoft Office
* Analytical and interpretive skills
* Strong organizational and
multitasking
skills
* Excellent interpersonal skills
* Ability to exercise judgement in accordance with well-defined policies and procedures
* Ability to work in a
team environment
* Ability to meet or exceed performance competencies as required by program
…
Title: Leave of Absence Coordinator
Company: Sedgwick Claims Management Services, Inc.
Location: Eden Prairie – Minnesota – USA
Category: Administrative/Clerical
