Overview
Mail Document Associate Jobs in Carrollton, Texas, USA at Community Choice Financial Family of Brands
Overview
Mail Document Associate
Carrollton, TX (In-Office)
The Community Choice Financial Family of Brands is seeking a Mail Document Associate. The Mail Document Associate will provide essential support for the mailroom operations at Community Choice Financial’s Corporate Office in Carrollton, TX. This role focuses on processing inbound and outbound mail, maintaining organization within the mailroom, assisting with inventory, and ensuring accurate tracking of all correspondence. The Mail Document Admin will work closely with the Mail Document Supervisor to ensure smooth and efficient daily operations.
Responsibilities
Mail Processing
Receive, sort, and distribute incoming mail and packages.
Prepare and process outgoing mail, including labeling, postage, and courier arrangements.
Accurately log and track incoming and outgoing mail using established systems.
Organization and Maintenance
Maintain a clean and organized mailroom environment.
Assist in monitoring mailroom supplies and notify the supervisor when items need replenishing.
Operate and maintain mailroom equipment, such as postage meters and scanners, reporting issues as needed.
Support and Communication
Collaborate with team members to ensure mail is processed in a timely and efficient manner.
Respond to basic inquiries about mail distribution or tracking from internal teams.
Provide general support to the Mail Document Supervisor as needed.
Compliance and Security
Follow company policies and procedures for handling sensitive or confidential mail.
Assist in implementing security measures, such as properly identifying and escalating suspicious packages or mail.
Office and Administrative Support
Provide front desk coverage, including greeting visitors, answering phones, and directing inquiries.
Assist with basic administrative tasks such as filing, data entry, and document preparation.
Support other departments with special projects or ad hoc tasks as assigned.
Qualifications
Key Qualifications and Skills:
High school diploma or equivalent required.
Previous experience in a mailroom, office, or administrative setting is a plus.
Basic proficiency in Microsoft Office (Word, Excel, Outlook).
Strong organizational skills and attention to detail.
Ability to follow instructions and work as part of a team.
Capable of lifting and carrying mail/packages up to 25 pounds.
Effective communication skills and a customer-service-oriented mindset.
Physical and Attendance Requirements:
Regular in-person attendance is required.
The role involves physical activities such as lifting, bending, and operating mailroom equipment.
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Title: Mail Document Associate
Company: Community Choice Financial Family of Brands
Location: Carrollton, Texas, USA
Category: Administrative/Clerical, Customer Service/HelpDesk
