Overview
Maintenance Administrator Jobs in Bristol, England, UK at Hillcrest Estate Management
Position:
Maintenance Administrator
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Location:
Redland, Bristol, BA6 6UJ
Working Hours:
37.5 Hours a week (08.30 – 17:00 )
Salary:
Competitive
About Hillcrest Estate Management:
Hillcrest Estate Management, founded in 1985 by Arthur G.W. Jenner, is a respected entity in the Residential Block Management sector, with offices in Bristol and Essex. With over 40 years of industry experience, we stand as one of the most established firms in the field. Hillcrest’s exclusive focus on Leasehold Management underscores our dedication to providing specialised expertise in this area.
Hillcrest is part of the Trinity Property Group, an Odevo Group Company.
Benefits:
We value and promote a positive
work-life balance
. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a
competitive salary
that will match
your skills
and experience, as well as the following benefits:
24 days annual leave for
work-life balance
.
Discounts on shopping and services through Perkbox.
Employee Assistance Programme for confidential support.
Hybrid and flexible work opportunities.
Financial support for personal development.
Opportunities for career growth
.
Recognition
incentives.
Cycle to Work scheme for a healthy lifestyle.
Employee Referral Scheme for potential bonuses.
Job Description:
The Maintenance Administrator is responsible for providing an ongoing and efficient customer focused maintenance support service to all Estate Managers. Key responsibilities and tasks include:
Responding to general emails and messages on behalf of the EMs, keeping
communication
clear and professional.
Answering incoming calls, assist with enquiries where possible, or take accurate messages.
Handle all day-to-day maintenance tasks, by organising the right support—whether that’s a Caretaker, Facilities Manager, or external contractor.
Log and manage all repair requests through the Fixflo online reporting system
Join EMs on-site visits when needed, providing support and helping to ensure everything is in good order.
Stay in regular contact with contractors to make sure work is being completed on time and to the expected standard.
Keep on top of the Maintenance@ email inbox, dealing with all enquiries efficiently.
Cover the front desk during Customer Service Advisor (CSA) lunch breaks and holidays to help maintain smooth day-to-day operations.
Assist with additional tasks or projects, as directed by the Senior Maintenance Team Manager
Qualifications and Skills:
Candidates for this position should have the following skills and qualifications:
A
proven track record
in customer services.
Experience in, or a desire to work in the property industry.
Excellent
communication skills
, written and verbal.
Good
attention to detail
.
Organised and able to prioritise a busy workload.
Confident in liaising with internal and external stakeholders with good client handling skills.
Educated to ‘A’ Level standards or equivalent.
Application Process:
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
For further information, or to explore more opportunities, you can visit Hillcrest Estates Managem…
Title: Maintenance Administrator
Company: Hillcrest Estate Management
Location: Bristol, England, UK
Category: Administrative/Clerical (Office Administrator/ Coordinator)
