Overview
Management Assistant Jobs in Puyallup, WA at CarMax
Full Job Description
6065 – Puyallup – 202 Valley Avenue NW, Puyallup, Washington, 98371
CarMax, the way your career should be!
Provide an iconic customer experience – Summary:
Under general direction from the Business Operations Manager, this position is responsible for assisting all store managers in the hiring and onboarding processes. Additional responsibilities include providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.
What you will do – Essential Responsibilities:
Coordinate employment process for job applicants visiting the CarMax location. This includes but is not limited to:
Partner with hiring team members and job applicants to obtain scheduling availability
Confirm schedules for hiring team and provide supplemental paperwork to hiring team members
Provide supplemental paperwork to job applicants prior to interview day
Update job applicant status and information in Workday
Maintain job applicant files
Greet job applicants who are visiting location for interviews
Respond to general inquiries from job applicants
Coordinate all new associate orientation. This includes but is not limited to:
Ensure that all new associate documentation is completed accurately and timely (i.e., I9s, dispute resolution agreement, etc.)
Set up and maintain associate personnel files
Key all new associates into Workday
Train new associate on clocking in and out of Kronos
Set up and train new associate in use of Workday Learning and ensure all Workday training is completed
At the discretion of the Business Operations Manager or Manager on Duty in the Business Office, Associate will also perform Business Office functions including but not limited to:
Provide customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.
Seek win/win solutions for the customer and partners appropriately
Process paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork
Process auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up), payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts
Manage multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security and loss prevention.
Process paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale.
Mentor new Business Office Associates, as well as train other store departments on Business Office processes and procedures
Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing deale…
Title: Management Assistant
Company: CarMax
Location: Puyallup, WA
Category:
