Overview
Management Office Executive Jobs in Bandar Klang, Selangor, Malaysia at Pantai Bharu
Title: Management Office Executive
Company: Pantai Bharu
Location: Bandar Klang, Selangor, Malaysia
Management Office Executive
Klang, Selangor
About the role
This role exists because running a business well requires more than good instincts. It requires someone who can translate instincts into structure — and structure into results.
As Management Office Executive, you will work directly alongside the Director of a multi-division automotive group. Your job is to help the organisation see itself clearly — where it is performing, where it is leaking, and what needs to change — and then to help make that change happen in a measured, accountable way.
You will not be handed a neat brief every morning. Some days, the Director will share a half-formed thought and your job is to know what question to ask, what to research, and what to come back with. If you need complete instructions before you can move, this role is not for you.
What you will do
The role unfolds in two phases.
Phase 1 · First 90 days
Organisational diagnostic
You will conduct a structured, top-down review of how the business actually operates — across Sales, Service, Aftersales, Operations, Marketing, Logistics, and HR. Working closely with the Director and the Finance team, you will map roles, identify redundancies, surface process gaps, and produce a clear recommendation on structure: what works, what does not, and what needs to change. This includes direct input into decisions on contract staff ahead of renewal cycles.
Phase 2 · Ongoing
Performance management and Director support
Once the foundation is set, your role shifts into steady-state execution. You will own performance tracking across departments, monitor KPI progress, keep the Director briefed on market developments and compliance matters, manage follow-through on management decisions, and serve as the institutional memory of the business. When the Director is pulled in multiple directions, you hold the thread.
Day to day, you will
— Prepare morning briefs: market movements, competitor activity, relevant industry or regulatory updates
— Build and maintain performance dashboards for all departments
— Track action items from management meetings and follow up until closed
— Audit compliance with SOPs, principal guidelines, and inventory protocols
— Draft reports, proposals, and structured recommendations for the Director's review
— Coordinate with HR on role structures, headcount decisions, and Employment Act compliance
— Develop and maintain KPIs and daily trackers for department heads
— Build relationships with industry contacts, vendors, and relevant networks on the Director's behalf
What we are looking for
Experience
3–5 years in HR generalist, operations, process improvement, or change management roles. Experience in structured, fast-paced environments — MNCs, retail, BPO, logistics, banking — is strongly valued.
IndustryOpen to all. Out-of-industry candidates are actively encouraged — an unbiased perspective is an advantage, not a gap.
Education
Diploma or Degree in Business, HR, Operations Management, or equivalent. What matters more is how you think.
Technical
Proficient in Excel or Google Sheets. Comfortable building trackers and simple dashboards. Able to read data and turn it into a coherent narrative.
Languages
Strong command of English and Bahasa Malaysia. Mandarin is an advantage.
CharacterYou hold your ground professionally. You are organised without being rigid. You can disagree without being disagreeable. And when given a rough idea, you know how to turn it into something real.
We are not looking for someone who waits to be told what to do. We are looking for someone who understands the direction, figures out the gaps, and builds what is missing — then comes back with something worth reviewing.
