Overview
Medical Administrative Assistant Jobs in Auburn, CA at Chapa-De
Helen Keller Intl
JOB ANNOUNCEMENT
Operations & Information Systems Administrative Coordinator
(Global position – flexible to be based where Helen Keller can support employment)
Guided by the remarkable legacy of its co-founder, Helen Keller, Helen Keller Intl partners with
communities striving to overcome longstanding cycles of poverty. By delivering the essential
building blocks of good health, sound nutrition, and clear vision, we help millions of people
create lasting change in their own lives. Working in more than 20 countries – across Africa,
Asia, Europe and the United States – and together with a global community of supporters, we
are ensuring every person has the opportunity – as Helen did – to reach their true potential.
Helen Keller International seeks an Operations & Information Systems (IS) Administrative
Coordinator to provide essential support to our business operations and IS functions. This
dynamic role combines hands-on operational support with essential administration and service
delivery. The coordinator will manage everything from global travel logistics and asset tracking
to software deployment and meeting support.
This position reports to the Manager of Operations and works closely with colleagues across
operations, IS, and other departments to ensure smooth delivery of operational and technical
support services.
Key Responsibilities
Administrative Support
Manages travel coordination and logistics:
o Maintains shared Travelers List and monitors bookings for compliance
o Prepare and submit monthly Corporate Traveler reconciliation reports
Supports procurement and vendor management:
o Processes procurement requests for Operations and IS departments
o Maintain communication with vendor r for machine leases and subscriptions
Provides financial administration:
o Prepare and reconcile monthly credit card reports
o Processes payment requests and tracks expenses
Asset & Systems Management
Coordinates global asset management:
o Updates the NetSuite Country Office Record asset figures
o Supports annual physical count confirmations
o Provides Asset Panda system support and troubleshooting
o Maintains asset inventory for Global Office
Manages IS assets and software:
o Tracks software license management and renewals
o Handles basic user provisioning and permissions
o Provides Verizon account support, including device management and
troubleshooting
o Provides first-level support for Zoom, Teams, and shared applications
o Maintain Skedda office workspace booking system
o Update OnSolve Emergency Contact profiles as needed
Knowledge Management & Training Support
Maintains system documentation:
o Updates KellerNet Operations & IS Hub content
o Facilitates the updating of departmental policies and procedures
o Maintains NetSuite Information Systems records
o Maintains Country Office Operations records
Coordinates training and professional development:
o Organizes training activities for IS and general staff
o Tracks training records and certifications
Special Project Support
Provide administrative assistance for special project coordination
Tracks project deliverables and timelines
New York Office Support (if NY-based)
Process DHL & FedEx mailings, particularly for IS equipment distribution
Sort and distributes incoming mail and package distribution, including check logging
Assist in meeting facility support, including:
o Audio/visual support for conference rooms
o Meeting space coordination
o Support for quarterly ELT and Board meetings
Assists staff with office resources (copier, postage machine)
Qualifications
Bachelor’s degree or equivalent experience in business administration, information
systems, or related field
2-3 years of administrative experience, preferably in a technical or operations
environment
Strong organizational and project management skills
Proficiency in Microsoft Office Suite and ability to learn new software applications quickly
Excellent attention to detail and ability to maintain accurate records
Strong written and verbal communication skills
Experience with asset management and procurement processes preferred
Ability to work independently and as part of a team
Experience with international organizations preferred
Expected Behaviors
As a member of the Hellen Keller Family, each employee is expected to:
Help develop and maintain an environment that welcomes and develops a diverse
workforce.
Foster a work environment where everyone feels valued and included.
Support employees’ evaluation and promotion processes based on skills and
performance.
Promote a safe, secure, and respectful environment for all members of Helen Keller
family, stakeholders in general, and particularly for the communities we serve.
Follow Helen Keller Code of Conduct helping to prevent any type of abuse including
workplace harassment, sexual abuse and exploitation, and trafficking in persons.
Adhere to the Organizational Core Values
Compensation
The minimum salary range for this position is $61,660 with a midpoint of $74,000
and a maximum of $86,333. The position may be based in a Helen Keller office
outside of the US. This would be a local hire with the compensation based on the
local scale. Actual salary will vary based upon, but not limited to, relevant
experience, salary of internal peers, and functional specialty.
To Apply
Qualified candidates should submit a cover letter and resume to
[email protected] Applications will be accepted until the position is
filled.
In the spirit of our founder and namesake, Helen Keller is dedicated to building an
inclusive workforce where diversity in all its forms is fully valued.
We are an Equal Opportunity Employer where all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, national origin,
age, sexual orientation, gender identity, genetic information, disability, or protected veteran
status.
We are committed to providing reasonable accommodation to individuals with disabilities. If
you are a qualified individual with a disability and need to request an accommodation during
the application or interview process, please contact us at the email address above or call:
+1 646-356-1789.
Title: Medical Administrative Assistant
Company: Chapa-De
Location: Auburn, CA
