Overview
Medical Administrative Assistant – Medical Operations Support Jobs in Jacksonville, USA at Mayo Clinic
Medical Administrative Assistant Benefits Highlights
- Medical:
Multiple plan options. - Dental:
Delta Dental or reimbursement account for flexible coverage. - Vision:
Affordable plan with national network. - Pre‑Tax Savings: HSA and FSAs for eligible expenses.
- Retirement:
Competitive retirement package to secure your future.
Responsibilities
The Medical Administrative Assistant is a multifaceted professional responsible for the coordination and management of complex clinical, technical and administrative functions.
Key duties include:
- Coordinating complex appointments, ancillary testing, and procedures, and acting as a liaison with referring physicians.
- Managing multiple provider calendars to ensure optimal patient access and service delivery.
- Triaging a high volume of patient calls, electronic messages, faxes, and mail, and following up as necessary.
- Supporting daily operations of the patient care area by performing administrative functions and serving as a central source of information for staff, physicians, patients, and families.
- Keeping patient records and information current in the electronic health record.
- Creating and/or managing departmental web pages, databases, spreadsheets, agendas, minutes, reports, and presentations.
- Coordinating departmental or administrative meetings, event planning, travel arrangements and expense reimbursements for providers and guests.
- Assisting with physician recruitment, visiting professorships, and rotations from different Mayo locations.
- Purchasing and managing office inventory and supplies.
- Maintaining routine records and files efficiently and ensuring confidentiality.
Qualifications
Minimum requirements:
- High school diploma or equivalent with a minimum of two years’ administrative support experience, or one‑year degree/diploma in an administrative, business, or medical‑related program with at least one year of administrative support experience.
- Experience in meeting and calendar coordination, creating/transcribing correspondence, and using business software to produce databases, spreadsheets, and presentations.
- Strong organizational, customer service, professionalism, interpersonal, written and oral communication skills.
- Ability to prioritize tasks, shift quickly, and adapt to rapidly changing environments.
- Effective decision‑making, judgment, confidentiality, attention to detail, and follow‑through.
- Experience with travel and expense management.
- Proficiency in English grammar, punctuation, sentence structure, and computer hardware/software, telecommunication equipment, and multiple systems.
Additional requirements:
- Individuals without relevant medical education or experience must complete a Medical Terminology course within six months.
- Anatomy/Physiology may be required depending on role and background.
Compensation
Hourly range: $21.55 – $30.22. This position is not eligible for visa sponsorship.
Schedule
Full Time:
Monday – Friday, 8:00 a.m. – 5:00 p.m.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Mayo Clinic participates in E‑Verify and complies with all applicable legal requirements.
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Title: Medical Administrative Assistant – Medical Operations Support
Company: Mayo Clinic
Location: Jacksonville, USA
Category:
