Overview
Medical Assistance Jobs in Albany – Georgia – USA at Veterans Health Administration
Position: Medical Support Assistance
Summary
The Medical Support Assistant (MSA) serves at the Dublin VA Health Care System THIS OPEN & CONTINUOUS ANNOUNCEMENT (OCA), which closes on 9/30/24. The initial cut-off date for referral of eligible applications will be on or about 1/31/24 with subsequent reviews every two weeks as additional vacancies occur or on an as-needed basis, until positions are filled. Please see the “What To Expect Next” area of the announcement which provides additional information.
Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
• United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• Experience
• Six months experience of clerical, office, [customer service], or other [administrative] work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; OREducation
• One year above high school; OR, Experience/EducationCombination
• Equivalent combination of experience andeducationare qualifying for entry level for which botheducationand experience are acceptable
• GRADE
REQUIREMENTS
• Creditable
Experience:
Must havedemonstrated the knowledge, skills, and abilities (KSAs) associated with current MSA responsibilities [or an equivalent administrative patient support role in a non-VA medical inpatient or outpatient setting]
• Grade Determinations:
In addition to the Basic
Requirementslisted above, the followingeducationand experience criteria must be met when determining the grade of candidates:
Medical Support Assistant, GS-3 (a) Experience orEducation
• None beyond the basic requirements
• (b) Assignment
• This is an entry level MSA position
• It is expected that MSAs at this level receive guidance from more experienced staff members and require frequent and direct supervision
• At this level, MSAs apply general rules and policies relating to clinic functions, staff, and automated data processing methods in support of treatment to patients
• They utilize a variety of patient data systems in scheduling patients for treatment and annotates patient records
• They make and cancel appointments, review patient records for necessary information, and review patient demographics and insurance verification
• (c) Demonstrated Knowledge, Skills, and Abilities
• Candidates must demonstrate ALL of the KSAs below: i
• Ability to meet, communicate, and interact with individuals in a courteous and helpful manner in order to give instructions and arrange appointments
• ii
• Ability to utilize computer systems to enter administrative data in patient systems
• iii
• Ability to learn and utilize basic medical terminology to record patient messages and physician requests pertaining to follow-up medical care
• Medical Support Assistant, GS-4 (a) Experience
• One year of experience in clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; OR (b)Education
• Two years ofeducationabove high school
• (c) Assignment
• This is a developmental level MSA position
• It is expected that MSAs at this level receive minor and le…
Title: Medical Assistance
Company: Veterans Health Administration
Location: Albany – Georgia – USA
Category: Healthcare, Administrative/Clerical
