Overview
Medical Clinic Receptionist; Health Centre Reception Assistant Jobs in Toronto, Canada at Workinnonprofits
Position: Medical Clinic Receptionist (Health Centre Reception Assistant)
Medical Clinic Receptionist (Health Centre Reception Assistant)
The Yonge Street Mission – Toronto Metro area
Closed yesterday (Wed, 10 Jun)
We are seeking two Medical Clinic Receptionists (Health Centre Reception Assistants) who will provide excellent, welcoming, efficient and professional receptionist, client referral support, and assisting with health‑specific administrative needs in the Evergreen Health Centre. The incumbents will work an 8‑week contract of 35 hours per week with expectation to be flexible as needed. The successful candidates will further develop skills in building relationships with hard‑to‑reach populations, crisis intervention and conflict management, empowering community members toward their goals, and administrative support in a health‑care context.
Please
note that this job opening is for Canada Summer Jobs applicants only
- between 15 and 30 years of age (inclusive) at the start of employment
- a Canadian citizen, permanent resident, or person on whom refugee protection has been conferred under the Immigration and Refugee Protection Act
- have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations
Responsibilities
- Greet and welcome clients, students, volunteers and guests
- Ensure reception and waiting areas are clean, organized, and presentable
- Promote and ensure a safe space for clients, volunteers, staff, students and guests
- Reception duties including answering, screening, and forwarding phone calls, faxing, and managing email correspondence and courier/mail deliveries
- Register new clients and update contact information for returning ones
- Process intake forms, consent forms, service agreements and create new client accounts on the appropriate database
- Provide general administrative support, including filing, copying, and data entry
- Schedule appointments and provide appointment reminders and confirmations
- Answer client inquiries and record stats as per clinic procedures
- Connect client to internal and external resources as needed
- Communicate changes to schedules promptly with clients, volunteers and staff
- Assist volunteers with basic tech support and contacting IT for assistance as needed
- Prepare clinical rooms, equipment, electronic devices for health care providers prior to opening
- Adhere to and comply with infection control protocols
- Disinfect all surface areas throughout the day and as required
- Coordinate laboratory specimen pick‑ups as needed
- Ensure and maintain strict adherence to privacy and confidentiality policies in accordance with the Personal Health Information Protection Act
- Organize and maintain patient files, both physical and digital, ensuring accurate and up-to‑date information is readily available to health care providers
- Ensure accurate data entry and record keeping in various databases including Google sheets, Paradigm, CHR and OSCAR electronic medical records
- Manage all electronic medical record correspondence (e.g., inbox, referrals, etc.)
- Respond to emergency situations in accordance with clinic and/or YSM policies and procedures
- Report all safety and/or security incidents both physical and electronic to management in a timely manner
Qualifications
- Educational training or experience working in a health care facility
- Medical office administration experience preferred
- Experience or strong interest in working with vulnerable populations
- Excellent oral and written communication skills (mandatory)
- Ability to speak other languages an asset
- Strong interpersonal and conflict resolution skills
- Ability to work independently and as part of a team
- Ability to stay composed and work well under pressure
- Ability to manage and prioritize competing demands
- Compassionate, reliable, adaptable, self‑motivated, and innovative
- Willingness to learn and be coached
- Excellent working knowledge and experience with MS Office software, Google functionality, EMRs and other databases
- Experience working in a multicultural, multi‑faith setting, and with those facing multiple challenges
- Awareness and understanding of patient privacy and confidentiality with working knowledge of the Personal Health…
Title: Medical Clinic Receptionist; Health Centre Reception Assistant
Company: Workinnonprofits
Location: Toronto, Canada
Category:
