Overview
Medical Front Office Supervisor Jobs in Festus, MO at Axes Physical Therapy
Job Summary
We are seeking a dedicated Front Office Manager to oversee all front desk and guest services operations and ensure exceptional guest experience in our resort. The ideal candidate will have a strong background in hospitality management and excellent customer service skills.
Responsibilities
Manage all aspects of the front office including guest services, check-ins, and check-outs, guest requests, bellman assistance, among others.
Coordinate night audit procedures and ensure accuracy in billing.
Handle guest inquiries, requests, and complaints promptly and professionally.
Train, supervise, and support front office team to deliver outstanding service.
Maintain a welcoming atmosphere and high standards of service.
Ensure effective communication between all resort teams.
Requirements
Proven experience in a front office or hospitality management role.
Excellent customer service and guest relations skills.
Strong organizational and multitasking abilities.
Knowledge of hotel operations and front office procedures.
Proficiency in using various phone systems.
Ability to work flexible hours including evenings, weekends, and holidays.
If you are passionate about providing top-notch hospitality services and have the skills to lead a front office team effectively, we invite you to apply for this rewarding Front Office Manager position.
Job Types: Full-time, Contract
Benefits:
Dental insurance
Employee discount
Flexible schedule
Food provided
Health insurance
Paid time off
Schedule:
10 hour shift
12 hour shift
8 hour shift
Day shift
Evenings as needed
Evening shift
Every weekend
Holidays
Monday to Friday
Morning shift
Nights as needed
Night shift
Weekends as needed
Application Question(s):
Are you currently living in Puerto Rico?
Are you originally from Puerto Rico?
Experience:
Hospitality: 5 years (Required)
Hospitality management: 2 years (Required)
Language:
English (Required)
Spanish (Required)
Shift availability:
Day Shift (Required)
Night Shift (Required)
Work Location: In person
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Title: Medical Front Office Supervisor
Company: Axes Physical Therapy
Location: Festus, MO
