Overview
Medical Office Coordinator – Horseheads Internal Medicine Jobs in Village of Horseheads – New York – USA at Arnot Health
Location: Village of Horseheads
Description
MAIN FUNCTION:
Coordinates practice wide services including inter-office and inter-departmental
communication
.
Assists with policy and procedure development, implementation, and review.
Assists with problem and
conflict resolution
with patients, physicians and staff.
Reports to the Director of Operations.
DUTIES AND RESPONSIBILITIES:
Supervisory:
1.Coordinates and assigns duties to staff and prepares work schedules.*
* 2.Assists Director of Operations with supervision including preparation of performance evaluations, disciplinary documentation, etc. for office staff.*
* 3.Participates in interview process of prospective new staff and provides recommendations to the Director of Operations.
4.Assists with coordination of training for new staff.
5.Identifies and sometimes mediates and resolves problems for physicians, patients, and staff with assistance from the Director of Operations.
6.Participates in office staff meetings as needed.
7.Assigns duties and makes staffing adjustments to insure efficient office operation.*
* 8.Performs other tasks and assumes other responsibilities as required for the efficient office operation.
Operations Management:
9.Prepares and coordinates daily schedules for providers including scheduling patient appointments (in accordance with established protocols), meetings, onsite/educational programs for client companies, pharmaceutical company representatives, etc.
Works with Administrator to coordinate staff schedules, vacations and coverage issues. Distributes scheduled information to physician, staff, and outside agencies requiring that information (e.g. hospitals, answer service).*
* 10.Responds to all incoming telephone calls courteously and efficiently.
Routes all medically-related calls to a nurse or doctor for appropriate action.
Screens new patients to ascertain what physician it would be appropriate for them to see.*
* 11.Prepares the patient’s chart for provider by assembling and completing paperwork
relevant to the specific type of office visit to be conducted. *
* 12.Obtains all information necessary for the office visit from the referring provider or
patient, and relays that information to the appropriate provider.
Sends out medical record release forms and medical history questionnaire to patients scheduled for extensive new visits.
Patient Support:
13.At the request of office provider(s) and in consultation with the patients, schedules follow-up visits, consultation, referred testing, in-patient admissions and so forth. Forward any appropriate materials required by the consultant.*
* 14.Maintains system to ensure timely receipt of all consultation reports and referred testing results. Follows-up associated problems, missing information, etc. *
* 15.Obtains pre-certification clearances required for medical testing.
Follows-up on requests when pre-certification is not received in a timely manner.*
* 16.Under direction of provider, prepares patients for examination, assist as necessary, prescription renewals, vital signs, and ancillary testing.*
* Patient Accounts:
17.Interfaces with patients and referring …
Title: Medical Office Coordinator – Horseheads Internal Medicine
Company: Arnot Health
Location: Village of Horseheads – New York – USA
Category: Healthcare, Administrative/Clerical
