Overview

Medical Office Receptionist Jobs in Mesa, AZ at Azorna Healthcare

TITLE: Front Desk Receptionist and Coordinated Entry Specialist-Long Beach office-Pacific County

JOB CLASSIFICATION: Admin

SALARY RANGE: $21.43-$23.43/hr.

IMMEDIATE SUPERVISOR: HCS Operations Supervisor

SUMMARY DESCRIPTION:

This position is expected to greet the public and handle multiple duties at one time and complete them in an accurate and timely manner. This position is expected to have working knowledge of agency programs to provide accurate information to the public. Position will also complete Coordinated Entry assessments for individuals seeking housing services. This position is an essential part of our continuum of care and will require a significant amount of empathy.

FUNCTIONAL RESPONSIBILITIES:

Open and Close and turn on lights for front lobby area.
Welcomes on-site visitors, determines nature of business, and connect visitors to appropriate personnel.
Provide information about the agency to the public as well as connecting them with the appropriate resources as needed.
Operate a multi-line phone system and direct calls to appropriate staff.
Process incoming and outgoing mail.
Accept incoming packages and notify appropriate staff
Strong computer skills & understanding
Ability to work effectively in a constantly changing and sometimes demanding and/or stressful environment.
Ability to effectively interact with clients, co-workers, and local agencies with diverse ethnic and cultural backgrounds and treat each individual with respect, dignity, and compassion.
Commitment and ability to engage in an empathetic and non-judgmental way with people in stressful situations, in order to help resolve their housing crisis
Ability and willingness to work in a team environment and promote a positive team spirit.
Maintain client confidentiality
Accurately record and maintain documentation, files, and data collection as required by local, state, and federal grants.
Must be able to effectively communicate and comprehend (through oral and written forms of communication) with management, peers, clients and the public as required to carry out the assigned duties of the position.
Provide direct support services that are high quality, consistent, and in accordance with our mission, vision, and values to the people we serve.
Other appropriate duties as assigned

QUALIFICATIONS:

High School Diploma or equivalent,
Experience operating and maintaining office equipment including multi-line phone, photo copy machine, fax machine, stamp machine, etc.
Experience using word processing programs, creating/managing data and documents.
Experience with proof reading and correcting documents.
Clear and effective communication skills.
Experience with multi-tasking, prioritizing and completing multiple assignments.
Experience communicating who, what, when and where of a situation effectively and respectfully with a diverse group.
Adaptability with changing needs/flexibility.
Ability to stay calm and work through emergency situations in a fast paced stressful environment.
Experience dealing with a wide variety of people and public contact.

Preference will be given to individuals with an understanding of the coordinated entry process and the homeless response system.

It is the policy of Coastal Community Action Program to assure that no individual be excluded from employment or employment opportunities on the grounds of race, color, age, sex, religion, national origin, marital status, or presence of sensory, mental or physical handicap, or Vietnam era and disabled veterans, or be denied the benefits of any of the agency’s employment opportunities or delegate or contracted project agency.

Open until position filled.

SUBMIT YOUR APPLICATION TO [email protected]

Please visit www.coastalcap.org for general application and full job description.

Job Type: Full-time

Pay: $21.43 – $23.43 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Ability to Relocate:

Long Beach, WA 98631: Relocate before starting work (Required)

Work Location: In person

Title: Medical Office Receptionist

Company: Azorna Healthcare

Location: Mesa, AZ

 

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