Overview
Medical Office Support/Spanish/English bilingual Jobs in Miami – Florida – USA at Hanger, Inc.
Position: Medical Office Support (Spanish/ English bilingual)
Why Us?:
With a mantra of Empowering Human Potential, Hanger, Inc. is the world’s premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger’s Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market.
With 160 years of
clinical excellence
and
innovation
, Hanger’s vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?:
In this role, you will have the opportunity to provide administrative support to patients, fellow employees and referral sources through the coordination and administration of the front office activities. The ideal candidate will have a background in an administrative role with strong computer proficiency, and customer service.
Your Impact:
Responsible for patient appointment scheduling
Obtaining insurance authorization
Creation of new patient charts and maintenance of patient records
Scanning and filing patient documents and ensuring complete and accurate information
Managing incoming phone calls
Providing financial counseling for patients and posting over the counter (OTC) payments
Daily document research on an electronic health/medical record system
Minimum Qualifications:
High school diploma or GED required.
Requires less than 1 year of customer service, administration or related experience.
Must have
, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
Additional Success Factors:
Knowledge and Skill:
Strong interpersonal, oral (including telephone) and written
communication skills
, including the ability to follow written and verbal directions. While performing this client facing position, working with a
diverse
population in multicultural settings, there will large amounts of
communication
(oral and written) including but not limited to clinicians, patients, physicians, physician’s office representatives, other staff members (field associates, managers, directors) and/or business representatives.
Ability to
work with physically challenged individuals.
Resourceful and flexible team player who excels at building trusting relationships with patients, referral sources and colleagues.
Proficient computer skills including Windows based office technologies (ex. Word, Excel, PowerPoint), e-mail and automated billing systems.
Ability to
use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, etc.
Excellent organizational skills and the ability to manage multiple tasks (ex.
multitasking
) with a high degree of detail orientation while working in a fast paced environment….
Title: Medical Office Support/Spanish/English bilingual
Company: Hanger, Inc.
Location: Miami – Florida – USA
Category: Administrative/Clerical
