Overview
Medical Receptionist Jobs in Baltimore, MD at Mercy Medical Center
Full Job Description
Overview:
Mercy Medical Center, recognized by Newsweek as one of America’s Most Trustworthy Companies for 3 consecutive years and America’s Greatest Workplaces for Women in 2025, as well as one of America’s Best Midsize employers for 2 consecutive years by Forbes, is hiring a Medical Receptionist! Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!
The Medical Receptionist is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.
The Medical Receptionist is responsible for all front desk operations, which include, but are not limited to:
Scheduling patients
Answering phones
Scanning medical records
Triage patient phone calls for severity/importance
Collection of insurance information and verification or benefits
Charge entry and payment posting
Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value. Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion.
Qualifications:
Education: High School Diploma or GED
Preferred:
Front and back-office experience
Multiple provider experience
Injections
Required:
Excellent communication
Excellent customer service
Ability to adapt to needs of the office to ensure clinic is conducted in a positive, efficient manner
Ability to function efficiently in an individual and team setting
Min: USD $17.83/Hr. Max: USD $26.75/Hr. Benefits:
Benefits Eligibility is based on your scheduled FTE status and Job Category
Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
403(b) retirement plan with generous company match and “catch up” provision
Paid Time Off (PTO) & company paid holidays
Tuition reimbursement
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Employer paid Short & Long Term Disability benefits for eligible employees
Voluntary Benefits
Discounts on auto & home insurance and Verizon plans
Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
EEO Statement:
Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
Title: Medical Receptionist
Company: Mercy Medical Center
Location: Baltimore, MD
Category:
