Medical Scheduler/Receptionist

Aim Star Learning- Ellensburg, WA

$18 to $22 an hour – Part-time

Organization

Aim Star Learning, PLLC is a dynamic provider of in-home and Center-based ABA therapy services. We are focused on improving the quality of life for our clients, their family members and loved ones. Our clients benefit from specialized treatment for individuals with autism. We provide cutting-edge, evidence-based Applied Behavior Analysis. Aim Star Learning offers treatment for children, adolescents, and adults in individual, group, and home environments. Aim Star Learning offers promising and unparalleled services to clients and their families. Founded by passionate and clinically-devoted Board Certified Behavior Analysts, we are committed to the success of our clients and to the career growth of our clinicians and staff!

DESCRIPTION:

Medical Scheduler/Receptionist

Aim Star Learning is looking for an exceptional person to assist in medical scheduling. You will be responsible for coordinating schedules for our staff, providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities. Experience in medical scheduling is preferred but we are willing to train. Work with a fun, supportive team of dedicated behavior therapists.

The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. We are looking for a self-starter with extremely strong attention to detail who wants to be part of an exciting and fast-growing organization! If you have previous experience as a secretary, executive administrative assistant, scheduler, we’d like to meet you.

Learn more about us at www.aimstarlearning.com. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note that this is a part-time, 25-30 hour per week position. Hours of work and days are variable. There is opportunity for full-time hours as you grow with us. We would consider full time hours from the start for the right candidate

RESPONSIBILITIES:

Scheduling

• Send out reminders for scheduled meetings
• Reschedule or cancel meetings in a timely manner
• Manage and confirm travel bookings and arrangements
• Keep stakeholders informed of project timelines and associated deadlines
• Answer scheduling queries via email and phone
• Document scheduling processes and keep thorough records
• Perform other administrative tasks when required

Operations

• Implement and represent Aim Star Learning policy enthusiastically
• Maintain client and employee privacy in accordance with HIPAA regulations
• Assist with changing organizational needs as it relates to business systems, legal practices, HIPAA compliance, and technology
• Serve as a day to day resource for staff to ensure smooth sessions and daily operations
• Follow the policies and procedures of Aim Star Learning, PLLC
• Track data and prepare management reports (reports include but are not limited to: potential client list, contract fulfillment, billable percentages, timesheets, turnover, applicant tracking, P&L)
• Other duties as assigned

Qualifications of the Medical Scheduler

Associates or Bachelor’s Degree in business, accounting, finance, administration or management preferred

• Extremely reliable
• Must have excellent time management abilities
• 2+ years of experience as an office, practice, or clinic manager in a healthcare organization Prior experience in staffing, scheduling, and customer service
• Follow processes accurately
• Teamwork/collaboration
• Excellent Organization, communication, and attention to detail
• Effective time management skills
• Ability to execute active listening and problem-solving skills to provide exceptional customer service
• Excellent inter-personal relationship skills and the ability to work with individuals of all levels
• Excellent written and verbal communication skills including phone and e-mail etiquette
• Ability to prioritize, problem solve and multi-task
• Excellent computer skills including Excel, Word, Outlook; strong knowledge of all MS Office programs and scheduling software
• Ability to lift up to 25 lbs. on a frequent basis
• Ability to work for extended hours sitting at a computer
• Ability to work in a noisy, fast paced environment around children
• Positive, friendly attitude who will promote a positive work environment
• Must be flexible and adaptable to rapid changes in the daily work environment and be resourceful in solving problems

· Key characteristics: organized, energetic, intelligent, dependable, good listener, professional

Work Location:

• One location

This Job Is Ideal for Someone Who Is:

• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
• Organized and detail oriented—Can independently and accurately complete tasks

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer’s application process.

Job Type: Part-time

Pay: $18.00 – $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Ellensburg, WA 98926: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)
• Medical Scheduling: 1 year (Required)

Work Location: One location