Overview
Medical Secretary Jobs in Ellicott City, MD at Mercy Medical Center
Full Job Description
Overview:
Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value. Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion.
The Patient Service Representative is responsible for all front desk operations under the direction of the Practice Manager/Director/Assistant Director, which include, but are not limited to: Scheduling patients, answering phones, scanning medical records, triage patient phone calls for severity/importance, collection of insurance information and verification or benefits, charge entry and payment posting.
Qualifications:
Requirements:
Education: High School Diploma or GED
Previous experience in a Medical Office is preferred but not required
Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action
Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public
Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees
Adapt to the changing needs of the organization, its patients and the market
Actively contribute to a positive, congenial working environment
Actively contribute to enhancing patient experience
Title: Medical Secretary
Company: Mercy Medical Center
Location: Ellicott City, MD
Category: