Overview
Medical Service Associate Jobs in Wellesley – Massachusetts – USA at Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC)
Summary
Provide both clinical and administrative duties to support the care and safety of the outpatient physician practice.
Assist physicians with patient care activities; for example, rooming patients prior to medical appointment and maintains cleanliness and inventory of clinical treatment areas.
Assist with administrative aspects of outpatient appointments including scheduling patients.
Interact with patients, families, physicians and colleagues in a courteous, friendly and efficient manner.
Key Responsibilities
Patients are checked in, use computer systems ensuring that medical staffs are notified and ensure accuracy of patient information is communicated according to center guidelines.
Transfer of patients from reception to the clinical treatment area is facilitated according to center guidelines including vital signs and medication reconciliation.
Exam room is prepared and physicians are assisted with special procedures per center standards.
Accuratecommunicationis provided to patients as directed by physicians
Patient appointments are scheduled, canceled and rescheduled as requested by patients and/or physicians.
Physician clinical treatment areas are prepared and kept clean and safe per center guidelines.
Administrative duties such as answering the phone, supporting insurance requirements processes, photocopying, typing, faxing, inventory of supplies, sorting mail and handling other administrative duties are completed per center guidelines.
Interviews with prospective patients, families and referral sources are completed per established guidelines.
Additional department, organization, or network activities are completed per established objectives.
MGB Organizational Values ofInnovation,Collaboration, Accountability,Respect, and Excellence are upheld.
Qualifications
Education/Degree
Preferred
Certification as Medical Assistant preferred.
Associate’s Degree or Bachelor’s Degree in a related discipline preferred.
Experience
Preferred
One year experience in a medical/physicians office setting preferred.
Skills
(Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)
Required
Effective verbal, electronic and written communications skills using the English language.
Computer proficiency required.
Microsoft office applications preferred with ability to learn new software.
Preferred
Phlebotomy skill preferred.
Highly developed communications and interpersonal skills, working withdiversepopulation.
Work independently, be self-directed and contribute as a member of a team.
Anticipates challenges and develops and implements strategies for addressing them.
High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.
Attention to detail.
EEO Statement
SRN is committed to
diversity
in the workplace which begins with
respect
and opportunity for all. SRN takes affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability or any other basis that would be inconsistent with any applicable ordinance or law.
If you need a reasonable accommodation in co…
Title: Medical Service Associate
Company: Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC)
Location: Wellesley – Massachusetts – USA
Category: Healthcare, Administrative/Clerical
