Overview
Medical Support Assistant Jobs in Madison – Wisconsin – USA at Veterans Health Administration
summary
our mission: to fulfill president lincoln’s promise to care for those who have served in our nation’s military and for their families, caregivers, and survivors- by serving and honoring america’s veterans. How would you like to become a part of a team providingcompassionate careto veterans?
qualifications to qualify for this position, va applicants must meet all requirements within 15 days of the closing date of this announcement, 04/30/2024
basic requirements:
• us citizenship is required
• (non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with va handbook 5005, part ii, chapter 3, section a, paragraph 3.g.)
• english: must be proficient in basic written and spoken english
•education/experience: must possess six (6) months experience of clerical, office, customer service or other administrative work that indicates the ability to acquire the particular knowledge and skill necessary to perform the duties of the medical support assistant
• or must have successfully completed one (1) year above high school
• thiseducationmust have been obtained in an accredited technical school, junior college, college or university
• one year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university
• (transcripts required) or equivalent combinations of experience andeducationare qualifying for entry level
• (transcripts required) in addition to meeting the basic requirements listed above, you must meet the grade requirements at one of the following grade levels to qualify for this position
• gs-3 – this is an entry level msa position
• it is expected that msas at this level receive guidance from more experienced staff members and require frequent and direct supervision
• at this level, msas apply general rules and policies relating to clinic functions, staff, and automated data processing methods in support of treatment to patients
• experience oreducation: none beyond the basic requirements
• and demonstrated knowledge, skills, and abilities: 1
• ability to meet, communicate, and interact with individuals in a courteous and helpful manner in order to give instructions and arrange appointments
• 2
• ability to utilize computer systems to enter administrative data in patient systems
• 3
• ability to learn and utilize computer systems to enter administrative data in patient systems
• gs-4 – this is a developmental level msa position
• it is expected that msas at this level receive minor and less frequent guidance from higher experienced staff members for more difficult tasks
• msas at this level refer all questions regarding medical attention to the appropriate health care team member
• experience: one year of experience in clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position oreducation: two years ofeducationabove high school (transcripts required)
• and demonstrated knowledge, skills, and abilities: 1
• ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to facilitate medical care for patients
• 2
• ability to use, and navigate between, various types of office automation equipment and software (i.e., com…
Title: Medical Support Assistant
Company: Veterans Health Administration
Location: Madison – Wisconsin – USA
Category: Healthcare, Administrative/Clerical
