Overview
Medical Support Assistant Jobs in Milwaukee – Wisconsin – USA at Veterans Health Administration
summary
this position is an open continuous position. Applicants will be referred as there is a need. This position is located at the clement j. Zablocki va medical center, milwaukee, wisconsin, in multiple service lines throughout the medical center. Thepurposeof this position is to provide advisory. And technical assistance to patients and beneficiaries seeking medical treatment, information, or guidance from the medical center.
qualifications applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
basic requirements:
• citizenship: must be a united states citizen
• english: must be proficient in basic written and spoken english
•education/experience: must possess six (6) months experience of clerical, office, customer service or other administrative work that indicates the ability to acquire the particular knowledge and skill necessary to perform the duties of the medical support assistant
• or must have successfully completed one (1) year above high school
• thiseducationmust have been obtained in an accredited technical school, junior college, college or university
• one year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university
• (transcripts required) or equivalent combinations of experience andeducationare qualifying for entry level
• (transcripts required) in addition to meeting the basic requirements listed above, you must meet the grade requirements to qualify for this position
• grade determinations: gs-3 level none beyond the basic requirements listed above
• and demonstrated knowledge, skills, and abilities: 1
• ability to meet, communicate, and interact with individuals in a courteous and helpful manner to give instructions and arrange appointments
• 2
• ability to utilize computer systems to enter administrative data in patient systems
• 3
• ability to learn and utilize basic medical terminology to record patient messages and physician requests pertaining to follow-up medical care
• gs-4 level experience: one (1) year of experience in clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the medical support assistant
• oreducation: two (2) years of successfully completededucationabove high school
• thiseducationmust have been obtained in an accredited business, secretarial or technical school, junior college, college, or university
• one year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university
• (transcripts required) and demonstrated knowledge, skills, and abilities: 1
• ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner to facilitate medical care for patients
• 2
• ability to use, and navigate between, various types of office automation equipment and software (i.e., computer systems, web-based scheduling programs; insurance collection system; scanning software, multiple line phone systems; electronic faxing programs) to support patient care
• 3
• knowledge of basic medical terminology to assist in the provision of care to patients
• 4
• skill in recording patient messages and …
Title: Medical Support Assistant
Company: Veterans Health Administration
Location: Milwaukee – Wisconsin – USA
Category: Healthcare, Administrative/Clerical
