Overview
Medical Support Assistant Jobs in Omaha – Nebraska – USA at Veterans Health Administration
Summary
A Medical Support Assistant functions as serving as an initial point of contact for the units, clinics, patient, to include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders and consults in the electronic medical record and medical systems. This position requires a practical knowledge of computerized data entry, information processing systems and software related to patient care, utilizing medical records, and medical terminology.
Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11:59 PM (ET) on 06/13/2024. Medical Support Assistant
Basic Requirements:
• Citizenship:
Citizen of the United States
• (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.g.)
• Experience and
Education:
Experience:
Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position
• OR
Education:
One year above high school
• OR Experience/EducationCombination:
Equivalent combination of experience andeducationare qualifying for entry level for which botheducationand experience are acceptable
• Certification
• None required
• Grandfathering Provision
• All MSAs employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series, and grade held, which are a part of the basic requirements of the occupation
• For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:
Such employees may be reassigned, promoted, or changed to a lower grade within the occupation
• Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard
• If an employee who was converted to Title 38 hybrid status under this provision leaves the occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation
• ForeignEducation
• To be creditable,educationcompleted outside the U.S
• must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and sucheducationmust have been deemed at least equivalent to that gained in conventional U.S
• programs
• Physical
Requirements
• See VA Directive and Handbook 5019
• English Language Proficiency
• MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j
• Grade Determinations:
Knowledge of MSA Practices:
To be creditable, the experience must have demonstrated the knowledge, skills and abilities (KSAs) associated with current MSA responsibilities or an equivalent administrative patient support role in a non-VA medical inpatient or outpatient setting
• Experience satisfying this requirement may …
Title: Medical Support Assistant
Company: Veterans Health Administration
Location: Omaha – Nebraska – USA
Category: Healthcare, Administrative/Clerical
