Overview
Member Admin Coordinator – Soho House Istanbul Jobs in Istanbul, Istanbul, Türkiye at Soho House & Co
Title: Member Admin Coordinator – Soho House Istanbul
Company: Soho House & Co
Location: Istanbul, Istanbul, Türkiye
We are looking for Member Admin Coordinator will be responsible for;
Graduated from related departments of universities
Good command of written and spoken English and Turkish
Proficient in advanced MS Office programs
High communication skills
Attention to detail and attention to detail
Guest/Member oriented
Able to use time effectively and analytical
Job Description
Monitoring accounts to identify overdue payments
Monitor accounts to identify outstanding debts
Find and contact customer to ask about their overdue payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Report on collection activity
Handle questions or complaints
Manage inbound and outbound calls in a timely manner
Identify customers’ needs, clarify information, research every issue and provide solutionsand/or alternatives
